Role :
Trainee Engineer
Location :
Bengaluru, Karnataka, India
JOB DESCRIPTION:
Explore more new job openings
What you will do
- Serve as the first contact with customers who need technical assistance on ERP application, security access and address queries via the email or phone (if required).
- Actively monitoring the applications, alerts and mailboxes for our clients.
- Timely respond to emails and tickets of customers seeking help.
- Candidate should possess basic knowledge in any ERP application or HelpDesk Support with a strong customer interaction.
Education Required:
- Bachelor’s or master’s degree in computer applications (BCA, MCA, BSC-CS, BE, Btech)
skills
- Flexibility – Willing to work in shifts 24/7.
- Provide first class end to end support for technical inquiries and escalations coming from business customers.
- Should be able to communicate with users across the globe.
- Ability to multitask and prioritize workload.
- Excellent problem-solving and communication skills.
- SLQ (basic), Programming, Java, html
Get instant updates on the latest jobs! Join our WhatsApp and Telegram groups.
To join our WhatsApp channel and Telegram Group – Click on the WhatsApp and telegram icons below
