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Canonical is hiring for Graduate Customer Success Manager Role | Apply Now
Role :
Graduate Customer Success Manager
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer sucusess.
At Canonical, customer success is a brand-new, strategically-focused division whose goals are to lower risk and attrition, speed up the acceptance of new goods and services, and assist account growth. Building trust with assigned clients and giving them the best possible experience exploring Canonical’s extensive offering are the responsibilities of Customer Success Managers (CSMs). The CSM may mobilize a wide range of internal and external resources to relieve any pain point, set expectations, and assist in creating and implementing a suitable collaboration roadmap by having a thorough grasp of their customer’s objectives.
To continue providing careful, astute, and accurate interactions throughout our product line—which includes open source infrastructure and applications in addition to Ubuntu—we are expanding our Customer Success team.
Explore more new job openings
What you will do
Any skills related to the role
the selected Should have excellent English & Telugu communication with a decent accent
● Use outbound calls to initiate proactive engagement with prospective clients.
● In the CSM organization, this position is the initial stage. While your primary focus will be on the Tech segment, which includes the customers of the store, you will also be assigned a portfolio. Every month, thousands of new people choose Ubuntu. It is our duty to make sure they have the greatest possible user experience by resolving issues, assisting with onboarding, enabling, and realizing value till success. By working together with other groups and taking part in campaigns, you will make connections with a wide range of Canonical product users and find our future champions.
Education Required:
- any graduation
- any stream
- any post graduation
- fresher’s
- experienced also
skills
You should have Excellent communication, negotiation, and persuasion skills; strong product knowledge & target-oriented mindset.
Excellent problem-solving and analytical skills.
Effective communication and teamwork abilities.
Ability to adapt to a fast-paced and dynamic work environment.
- You must Using customer support tools and knowledge bases.
Very Strong problem-solving and communication skills; empathy; patience; ability to handle pressure. ● Strong communication abilities. ● Fluency in Hindi/Regional Language and English. ● Enthusiasm for an engaging sales career path.
● Customer-focused, confident, and possessing persuasive skills.
● A laptop with working audio and video plugins is necessary.- Experience dealing with customers
a sympathetic person with a strong desire to assist others
It is essential to have a passion for technology, infrastructure, and Ubuntu in particular.
outstanding ability to present
Excellent organizational abilities, capacity to organize and update documentation on a regular basis
a cooperative individual who can communicate with various internal divisions
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