Teleperformance is hiring for Telugu Customer service Role

Role :

Customer Support Role

Location :

HYDERABAD

JOB DESCRIPTION:

Time and Venue
6th November – 15th November , 10.30 AM – 5.00 PM
INTERVIEW Address : Teleperformance India Private Limited., NSL Centrum Mall, 2nd Floor, Lift Lobby-2, Plot No-1062 & 1063, Phase 5,KPHB Colony, (Landmark Reliance trends building), ( Road Opposite to Forum mall Lane), Hyderabad 500072.
Excellent communication skills in English language (written & spoken) with proficiency in Tamil, Kannada, Malayalam, Telugu languages.
INTERVIEW Address :

Teleperformance India Private Limited.,
NSL Centrum Mall,
2nd Floor, Lift Lobby-2,
Plot No-1062 & 1063, Phase 5,KPHB Colony,
(Landmark Reliance trends building),
( Road Opposite to Forum mall Lane), Hyderabad 500072.

Timing : Monday to Saturday ( 11:00 am – 5:00 pm )
Work Location – Hyderabad.
Contact Recruitment team – 8886349216 ,8297780881,9160520116

Explore more new job openings

What you will do

Handle a high volume of incoming calls
Determine and evaluate the demands of your clients to ensure their satisfaction.
Create enduring bonds and trust with client accounts by communicating honestly and actively.
Use the appropriate techniques and resources to present accurate, legitimate, and comprehensive information.
Reach sales goals and call handling quotas for the customer service and personal teams.
Respond to consumer complaints, offer suitable remedies and substitutes in a timely manner, and follow up to guarantee a resolution.
Maintain client interaction logs, handle customer accounts, and organise paperwork.
Observe communication protocols, rules, and regulations.
Go above and above to interact with customers.

Education Required:

any graduation
any stream
any post graduation
fresher’s
experienced also

skills

You should have Excellent communication, negotiation, and persuasion skills; strong product knowledge & target-oriented mindset.
Excellent problem-solving and analytical skills.
Effective communication and teamwork abilities.
Ability to adapt to a fast-paced and dynamic work environment.
You must Using customer support tools and knowledge bases.
Very Strong problem-solving and communication skills; empathy; patience; ability to handle pressure.
● Strong communication abilities. ● Fluency in TELUGU/Regional Language and English. ● Enthusiasm for an engaging sales career path.
● Customer-focused, confident, and possessing persuasive skills.
● A laptop with working audio and video plugins is necessary.