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Role :Customer Service Representative
Location :Chennai
Job Description
Responsibilities
- To join our expanding team, HDFC Sales is looking for a driven and customer-focused Customer Service Representative!
- Create and preserve a good rapport with your clients by actively listening to them and showing empathy in order to inspire trust and loyalty.
- Prioritize work and use time management skills to efficiently and effectively handle a large volume of client interactions.
- Determine the complex issues and forward them to the relevant team members for additional resolution.
- Keep up with corporate policies, offerings, and services so that you can give consumers accurate and current information.
- Assist coworkers and share expertise to foster a supportive and cooperative team atmosphere.
- Respect the organization's standards for effectiveness, efficiency, and client satisfaction.
Education Qualifications
- a high school diploma or a comparable credential.
- A minimum of one year's experience in customer service, ideally in a sales capacity.
Skills
- demonstrated ability to deliver great customer service by going above and beyond expectations and establishing a rapport.
- Excellent interpersonal and communication abilities, including the capacity to empathize, actively listen, and clearly convey information.
- excellent interpersonal and communication abilities, including the capacity to empathize, actively listen, and clearly convey information.
- The capacity to operate both individually and collaboratively while exhibiting adaptability and flexibility.
- strong problem-solving abilities and a dedication to helping clients discover solutions.
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
