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I Smart Recruit is hiring for Voice Chat Process WFH | Apply Now
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Role :Voice Chat Process WFH
Location :Work from home
Job Description
To help our customers with technical issues when they use our goods and services, we are searching for a Customer Support Specialist.
Resolving client enquiries, making solution recommendations, and assisting product users with features and functionalities are all part of the duties of a customer support specialist. In order to succeed in this position, you must be a skilled communicator who can win over our clients' trust. Help desk software should also be familiar to you.
The duties of a customer support specialist include answering questions from customers, making recommendations for solutions, and assisting users of the product with its features and functionalities. You must be a skilled communicator who can win our clients' trust if you want to succeed in this position. Software for help desks should also be familiar to you.
Responsibilities
- In the end, you will contribute to building our company's image as a provider of first-rate customer service throughout the whole sales and post-sale process.
- Provide prompt and accurate customer service by phone, email, or chat.
- Determine the needs of the client and assist them in using particular features
- Examine and report product flaws (e.g., by simulating users or testing various situations).
- Update our internal databases with details on technical problems and fruitful customer conversations.
- Keep an eye on social media concerns from clients and respond to them with support.
- Talk to your teammates about feature requests and practical workarounds.
Education Qualifications
- Notify clients of new features and capabilities
Skills
- Anyone who can communicate well may apply.
- Effective Communication Techniques
- Examining Capabilities
- Observing
- Observation
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
