About the Company

KLDiscovery delivers cutting-edge technology-enabled services and software solutions to assist law firms, corporations, government agencies, and consumers in addressing complex data challenges. With a presence in 26 locations across 17 countries, KLDiscovery is a recognized global leader in providing best-in-class eDiscovery, information governance, and data recovery solutions. Our services support litigation, regulatory compliance, internal investigations, and the data recovery and management needs of our diverse clientele.

With over 30 years of experience, KLDiscovery provides a comprehensive suite of services, including data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery offers world-class data recovery, email extraction and restoration, data destruction, and tape management solutions.

KLDiscovery has been recognized by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) as one of the fastest-growing companies in North America. Furthermore, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner, and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is committed to being an Equal Opportunity Employer.

Job Description

The Administrative Assistant will provide comprehensive support to the Managed Review department, ensuring the smooth and efficient execution of daily operational tasks. The primary focus of this role is the maintenance and administration of critical operational data pertaining to team staffing, project tracking, timekeeping procedures, and resource allocation. This individual will contribute to various reporting functions, including the compilation of overtime data, the generation of quality reports, and the synthesis of feedback, guaranteeing the timely and accurate provision of information to management. Furthermore, the position encompasses the management of employee records and the oversight of account administration within platforms such as Relativity and Nebula. The ideal candidate will possess a keen eye for detail, exceptional organizational capabilities, and the capacity to effectively collaborate with diverse, cross-functional teams.

This position offers the flexibility of remote work from home.

Responsibilities

• Maintain a comprehensive staffing tracker, detailing the allocation of individuals to specific tasks and projects. This includes monitoring the duration of time employees spend in training without active project assignments, as well as tracking project completion within the preceding three-month period.
• Manage daily login and logout records and generate leave reports, ensuring accurate attendance tracking.
• Aid in the collection and dissemination of overtime data, facilitating efficient payroll processing and workforce management.
• Support the processing of quality reports for each project, adapting the report format to meet the unique requirements of each project release.
• Assist during assessment processes by collecting feedback and creating a consolidated feedback document for managers to review and discuss.
• Update and maintain a master employee sheet containing current contact information and pertinent joining details.
• Monitor Relativity/Nebula accounts and manage their deactivation as required, ensuring data security and compliance.

Qualifications

• Bachelor’s degree required.
• Demonstrated strong interpersonal and organizational skills, with the ability to collaborate effectively within a team environment.
• Proficient knowledge of MS Office applications, with advanced skills in Excel.
• Experience in resource utilization and data management principles.
• Familiarity with data processing techniques and knowledge of eDiscovery platforms.
• General understanding of the eDiscovery field.
• Excellent communication skills, both written and verbal.

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