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Role :Technical Support Specialist
Location :Bengaluru, India
Job Description
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. Being a part of a freshly public company will provide you the freedom and resources to have an influence as we develop long-term plans.
Responsibilities
- You will be a member of our front-line support team at Samsara Technologies India Private Limited, which is composed of highly qualified and experienced Technical Support Specialists. Answering phone and chat inquiries from customers for technical support will be your responsibility. You will be expected to manage your time so that you may be accessible to answer to our customers promptly, thus your work will be autonomous and fast-paced. In order to better serve our clients, you will collaborate with other support representatives at various support locations.
- Strong communication skills, demonstrated customer-facing abilities, and prior experience in a technical support job are essential. You should feel at ease with challenging technological problems and operating in a hurried phone support setting.
Education Qualifications
- a bachelor's degree or above in a technical field, such as engineering or computer science
- three to five years of experience working in technical product support
- Technical proficiency: You can deal with SaaS systems, communicate with engineers, and translate difficult technical concepts into simple terms.
- Interest in and capacity for working in a rapidly expanding workplace with shifting duties.
- technical proficiency in mobile computing, cloud apps, and hardware device diagnostics
- Flexible with hours; ability to work weekends and evenings is a bonus
Skills
- You wish to influence the global industry leaders: Your work will have a practical effect on the environment by assisting in maintaining the lights on, supplying food to supermarkets, cutting down on emissions, and—above all—making sure that employees get home safely.
- You are the creator of your own career, therefore if you work hard, this will not be your final position at Samsara. We create an environment where people may grow quickly in their careers and have many chances to try new things and hone their skills in a fast-paced, high-growth setting.
- You are motivated by our opportunity: in order to realize our vision of digitizing significant portions of the global economy, you must devote all of your attention and resources to coming up with innovative, audacious ideas for our clients.
- The best is who you want to be with: We celebrate victories together, help one another out, and win together at Samsara. A top-notch group of people will be surrounding you, and they will
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
