Tech Mahindra is Hiring for Freshers | Service Desk | Apply Now

• Responsible for responding to customer requests, including but not limited to, answering calls via phone and providing after hours on call support for troubleshooting technical issues.
• Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
• Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
• Communication issues between paint dispensers and the PC
• Color match machines in the Paint department are having calibration issues.
• PC losing network connectivity.
• Issues within selling tools and software.
• Aware of PC/Laptop troubleshooting Both Hardware & Software.
• Knowledge of networking and support.
• Additional knowledge on Thermal printers or Spectrometers will be advantageous.

Qualifications

• Any Graduate / Freshers / 6 to 1 year
• preferred Qualifications Btech
• Should have Excellent Communication Skills with Good Technical Knowledge
• Only Immediate joiners are preferred (Notice period not accepted)
• Work from Office/ Rotational Shift/off/ Both side Transportation Provided