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Candidate Support Intern
About the Company
Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free Tele doctor consultations with 15 different specialities for you and your family members including Mental Health.
Learning & development budget ( Up to Rs. 21,000/-)
Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide how you want to use this. Yours to keep.
Work from anywhere – no location preferred. We have people working from 85 different cities in the country. Truly India. You can even work from a beach, hill or just a city.
Earn EngageWith points for recognitions from team members, and special events like anniversaries and birthdays, which can be redeemed for various rewards and recognitions.
Job Description
As a Candidate Support Intern, you will play a crucial role in managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy. Your role will be a blend of customer support and candidate outreach, focusing on resolving issues and enhancing the overall candidate experience.
| Company Name | unberry |
|---|---|
| Role | Candidate Support Intern |
| Location | Work from anywhere |
| Salary | Not specified |
| Job Type | Internship |
Responsibilities
- Be a candidate champion, addressing inquiries and resolving issues via email or chat.
- Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
- Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
- Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
- Collaborate with cross-functional teams to address candidate needs and enhance the overall experience.
- Create and maintain support documentation to streamline common and recurring questions.
- Assist Candidate Success Managers with tasks such as updating candidate information and informing internal teams of any escalated issues.
- Handle level 1 escalations that require a solid understanding of our documentation and candidate support processes.
Qualifications
- High Agency: You take initiative, make decisions, and tackle challenges proactively.
- Communication Champion: You communicate with clarity, professionalism, and empathy.
- Detail Detective: You have a keen eye for detail and excel at solving problems.
- Tech Savvy: You are comfortable with Google Sheets and eager to learn new software tools.
- Team Player: You collaborate enthusiastically and are always eager to learn and grow.
- Strong written and verbal communication skills.
- Basic understanding of customer support and/or candidate management.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
Skills
ATS Keywords
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Frequently Asked Questions
Yes, this is a work-from-anywhere internship. The company has employees working from various cities across the country.
You will be responsible for managing candidate communications, verifying documentation, resolving issues, and enhancing the overall candidate experience. You will also be assisting with updating candidate information and informing internal teams of escalated issues.
Strong written and verbal communication skills, basic understanding of customer support and/or candidate management, strong organizational skills, attention to detail, and comfort with Google Sheets are required. The company is looking for candidates who are proactive, empathetic, and eager to learn.
Yes, the company offers a learning and development budget of up to Rs. 21,000/-. The job description mentions being eager to learn and grow as a desired qualification.
The company offers health insurance, free tele doctor consultations, a learning & development budget and a remote setup perk.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
