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Role :Tele Caller
Location :Work From Home
About the company and role
Vedantu Innovations is a leading company committed to Company’s mission or purpose. We are seeking a highly motivated Tele Caller to join our team in Work From Home. In this role, you will be responsible for described the primary responsibilities below please have a look. We are looking for individuals with a strong background in Relevant skills or experience mentioned bellow, excellent problem-solving abilities, and a passion for Industry/Fied. If you are a talented and dedicated professional who thrives in a fast-paced environment, we encourage you to apply.
Job Description
Make outbound calls to potential customers, existing clients, and leads to effectively communicate product and service information. This includes utilizing a provided script or pitch to maintain consistency and professionalism in all communications.
**Lead Generation & Qualification:**
Actively identify and qualify potential leads through various channels, including cold calling, responding to inquiries, and mining database lists. This involves effectively assessing the potential of each lead and determining their suitability for our products/services. Thorough and accurate recording of all customer information is essential. You will be responsible for updating and maintaining customer records with precision, ensuring data integrity.
| Company Name | Vedantu Innovations |
|---|---|
| Role | Tele Caller |
| Location | Work From Home |
| Salary | As per Company norms |
| Job Type | Full time |
Responsibilities
- Role: Customer Engagement Representative and Lead Generation Specialist
- Industry Type: E-Learning / EdTech
- Department: Sales & Business Development
- Employment Type: Full Time, Permanent
- Role Category: Sales Support & Operations
Education Qualification
- UG: Any Graduate (Bachelor's Degree in any discipline)
Skills
- **Customer Communication & Relationship Management:**
- * Proactively answer customer inquiries, provide comprehensive product information, and effectively resolve complaints and issues in a timely and professional manner.
- * Clearly and concisely communicate pricing, promotions, and relevant details to stimulate sales and lead conversion.
- * Build rapport with customers to foster long-term relationships.
- **Sales Promotion & Lead Conversion:**
- * Actively promote Vedantu's products or services, generating genuine interest and enthusiasm among potential customers.
- * Employ persuasive communication techniques to encourage prospects to take action, such as scheduling consultations, requesting product demos, or making purchases.
- **Follow-up & Relationship Building:**
- * Conduct diligent follow-up calls with prospects and clients to confirm interest, address any outstanding questions, and ultimately close sales.
- * Meticulously maintain accurate records of all calls and customer interactions within our designated CRM system.
- **Target Achievement & Performance Monitoring:**
- * Consistently meet or exceed daily, weekly, and monthly call targets and sales goals, demonstrating a strong drive for results.
- * Proactively track personal performance, analyze results, and regularly report progress to the Team Leader or Sales Manager.
- **Record Keeping & Data Management:**
- * Maintain detailed and accurate logs of all calls, customer information, and call outcomes, ensuring complete and up-to-date records.
- * Ensure all customer interactions are meticulously documented in our CRM systems or spreadsheets, facilitating future reference and analysis.
- **Teamwork & Collaboration:**
- * Collaborate closely with sales and marketing teams to ensure alignment of outreach efforts and optimize campaign effectiveness.
- * Actively participate in team meetings and training sessions to enhance performance and stay current with best practices.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
