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Role :Virtual Assistant Care Coordinator (Remote)
Location :As per Business Needs
Job Description
Based on years and years of our own experience in previous ventures including the outsourcing of incredible talent from locations such as Colombia, India, and the Philippines, ClearDesk was established. Today's world of high-speed internet and cutting-edge technology enables us to assemble a global team of incredible individuals.
Our overseas workforce is sourced, hired, and managed by ClearDesk while they work with our clients. Our mission is to deliver outstanding customer service that goes above and beyond your expectations. We take great satisfaction in our ability to pair each client with the ideal talent to meet their specific requirements.
Responsibilities
- Respond to calls from patients, address their inquiries, and help them schedule new appointments with doctors.
- As needed, reschedule or cancel appointments
- Maintain a current phone list and system with up-to-date staff information.
- Efficiently plan, monitor, and discuss every task
- Inform the appropriate staff of any schedule modifications.
Education Qualifications
- educated in college
- university educated
- When hired, candidates must present a police clearance (recommended) or an NBI clearance.
- Must feel at ease using the time-tracking program Hubstaff.
- Experience managing shifts is preferred.
- Knowledge of scheduling, rescheduling, and calendar coordination
- Need to feel at ease taking calls
- While not necessary, recruitment experience is a plus.
- While not necessary, operations management is a benefit.
- Experience in healthcare is advantageous but not necessary.
- Although not necessary, familiarity with healthcare software is a plus (such as Wellsky)
- familiarity with Google Workspace, Microsoft Office, and any scheduling software
- Proficiency in written and spoken English (voice)
- A desktop or laptop with a minimum internet speed of 25 Mbps
Skills
- educated in college
- When hired, candidates must present a police clearance (recommended) or an NBI clearance.
- Must feel at ease using the time-tracking program Hubstaff.
- Experience managing shifts is preferred.
- Knowledge of scheduling, rescheduling, and calendar coordination
- Need to feel at ease taking calls
- While not necessary, recruitment experience is a plus.
- While not necessary, operations management is a benefit.
- Experience in healthcare is advantageous but not necessary.
- Although not necessary, familiarity with healthcare software is a plus (such as Wellsky)
- familiarity with Google Workspace, Microsoft Office, and any scheduling software
- Proficiency in written and spoken English (voice)
- A desktop or laptop with a minimum internet speed of 25 Mbps
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
