Role :
Engineer Intern
Location :
Bangalore
vthetecheejobs.com
Job description
Calix offers the systems, software platforms, cloud, and other services that communications service providers need to streamline their operations, thrill their clientele, and increase their brand equity.
A process-oriented person to capture, generate, and update Professional Services documentation is needed for this role. The ideal candidate will be creative, detail-oriented, and able to collaborate with teams from other departments. Their main objective will be to modernize and centralize Professional Services Cloud procedures; they will achieve this by using Visio to construct a single process flow chart that ties to all work aids, supporting documents, etc.
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What you will do
Responsibilities and Duties:
- Identifies and reviews the documentation to be updated.
- Hosts calls with experts to update documentation, delete obsolete documentation, and create/review process flow chart.
- Reviews, proofreads, and edits documents for grammatical, spelling, punctuation and formatting errors. Includes appropriate screen shots/diagrams to provide process clarity.
- Ensures content clarity by suggesting improvements in sentence structure, word choice and overall flow of content.
- Organizes, tracks and manages versions of proofread materials, ensuring the latest versions are included in the overall process.
Education Requirement
- Pursuing or Completed BA/BS degree from accredited college or university.
Good to have skills
- Excellent writing skills.
- Knowledge of standard proof-reading practices, procedures and concepts.
- Proficient in Microsoft Office Suite, including Visio.
- Exceptional interpersonal communication skills with a collaborative mindset.
- Self-motivated, works with high level of autonomy.
- Career Interests in Project Management and/or Program Management.
- willingness to work in shift: 4:00PM to 12:00AM IST
