About the company and role

Cognizant is a leading company committed to Company’s mission or purpose. We are seeking a highly motivated Jr. Online Analyst - Adv to join our team in as per business needs. In this role, you will be responsible for described the primary responsibilities below please have a look. We are looking for individuals with a strong background in Relevant skills or experience mentioned bellow, excellent problem-solving abilities, and a passion for Industry/Fied. If you are a talented and dedicated professional who thrives in a fast-paced environment, we encourage you to apply.

Job Description

Cognizant seeks a Junior Online Analyst - Advanced with 0-1 year of experience to join our dynamic team. The ideal candidate will possess a strong foundation in customer service and demonstrable experience in content strategy, online/digital marketing, and online platforms. This hybrid position requires daytime work hours and no travel. The successful candidate will play a vital role in supporting our online initiatives and ensuring high levels of customer satisfaction. This involves contributing to the development and execution of online marketing strategies and delivering exceptional customer support.

Responsibilities

• * Contribute to the development and implementation of online marketing strategies designed to enhance brand visibility and user engagement.
• * Closely monitor and rigorously analyze online content performance, using data-driven insights to optimize strategies and achieve key business objectives.
• * Deliver superior customer service by promptly addressing customer inquiries and effectively resolving issues.
• * Collaborate effectively with cross-functional teams to ensure that online campaigns are cohesive, well-executed, and achieve desired outcomes.
• * Conduct thorough market research to identify emerging trends and promising opportunities within the digital landscape.
• * Actively support the creation and ongoing management of content for a diverse range of online platforms.
• * Leverage data analytics tools to accurately measure the effectiveness of online marketing efforts, providing concrete evidence of ROI.
• * Provide support in the planning and execution stages of digital marketing campaigns.
• * Maintain a current understanding of industry best practices and emerging trends in the digital marketing field.
• * Contribute meaningfully to the development of content strategies that are aligned with overarching business goals.
• * Ensure that all online content is accurate, relevant, engaging, and consistent with brand guidelines.
• * Provide insightful recommendations based on data analysis to consistently improve online performance and efficiency.
• * Actively support the team in meeting its overall marketing and business objectives.

Education Qualification

• * Proven experience in customer service is essential for effectively handling and resolving customer inquiries.
• * A demonstrable background in content strategy is required to create engaging and relevant online content.
• * Experience in online/digital marketing is necessary to support various marketing initiatives and campaigns.
• * Familiarity with various online platforms and associated tools is crucial for effective content management and analysis.
• * Strong analytical skills are essential for measuring, interpreting, and optimizing online performance data.
• * Excellent written and verbal communication skills are required for collaborating with colleagues, stakeholders, and clients.
• * Ability to work both independently and collaboratively as part of a team within a hybrid work environment.
• * Meticulous attention to detail is vital to ensuring the accuracy and quality of all online content.
• * Must be a proactive and adaptable individual capable of responding effectively to evolving market trends and changing business needs.
• * A basic understanding of SEO principles and digital marketing best practices is advantageous.
• * Strong organizational skills are needed to efficiently manage multiple tasks and projects simultaneously.
• * A customer-centric approach is paramount for providing exceptional customer service and support.
• * A degree in Marketing Communications, or a related field, is preferred, but not a mandatory requirement.

Skills

• * Customer Service Expertise
• * Content Strategy Development
• * Online/Digital Marketing Experience
• * Proficiency with Online Platforms & Tools
• * Strong Analytical Skills
• * Excellent Communication Skills (written and verbal)
• * Teamwork & Independent Work Capabilities (Hybrid Work Model)
• * Meticulous Attention to Detail
• * Proactive & Adaptable Nature
• * Basic SEO & Digital Marketing Knowledge (Preferred)
• * Strong Organizational Skills
• * Customer-Centric Approach
• * Degree in Marketing Communications or Related Field (Preferred)

How to Apply

1. Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
2. Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
3. Fill Out the Application: On the official website, fill out the application form with the provided information.
4. Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
5. Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.