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Customer Support Executive
About the Company
Teleperformance is offering an excellent opportunity to join our team as a Customer Support Executive, supporting a premium client on a permanent basis. This blended role involves both chat and voice support in a remote work environment.
Job Description
Teleperformance is offering an excellent opportunity to join our team as a Customer Support Executive, supporting a premium client on a permanent basis. This blended role involves both chat and voice support in a remote work environment.
| Company Name | Teleperformance (TP) |
|---|---|
| Role | Customer Support Executive |
| Location | Gurugram |
| Salary | ₹16,000 per month (net pay) |
| Job Type | Full Time, Permanent |
Responsibilities
- Both entry-level and experienced candidates are encouraged to apply, provided they can furnish the necessary documentation (minimum 1 year of documents required).
- Applicants must hold a bachelor’s degree from any field.
- Candidates must possess exceptional communication skills.
- The candidate is required to use their own system which meets the following minimum specifications:
- Processor: Intel Core i3 7th Generation or higher.
- RAM: 8GB.
- Webcam: Mandatory.
- Internet Speed: A minimum of 20 Mbps is required.
- Headset: A compatible USB headset equipped with noise cancellation features is necessary.
- Power Backup: An inverter or UPS is mandatory.
Qualifications
- Both entry-level and experienced candidates are encouraged to apply, provided they can furnish the necessary documentation (minimum 1 year of documents required).
- Applicants must hold a bachelor’s degree from any field.
- Candidates must possess exceptional communication skills.
- Candidates should demonstrate excellent proficiency in English and Hindi, encompassing speaking, reading, and writing skills.
- Preference will be given to candidates from ICSE/CBSE educational backgrounds, or those holding degrees such as BA, BBA, or BBM.
Skills
ATS Keywords
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Frequently Asked Questions
The minimum system requirements include an Intel Core i3 7th Generation or higher processor, 8GB RAM, a mandatory webcam, a minimum internet speed of 20 Mbps, a compatible USB headset with noise cancellation, and an inverter or UPS for power backup.
You need to submit your resume, a photograph of your laptop configuration, a photograph of your USB headset, a screenshot of your Wi-Fi speed, copies of your offer/appointment letter, copies of experience letters (if applicable), and your last three months’ payslips. Also, include your name and contact number in the email.
Yes, this is a remote work environment. The role involves both chat and voice support.
Candidates should demonstrate excellent proficiency in both English and Hindi, encompassing speaking, reading, and writing skills.
Both entry-level and experienced candidates are encouraged to apply, provided they can furnish the necessary documentation (minimum 1 year of documents required).
Other Information
Interested candidates should submit their resume to barnali.dutta@teleperformancedibs.com, including the keyword “WFH” in the subject line. Additionally, please provide the following:
* Photograph of your laptop configuration displaying i3, 8GB RAM, and 7th generation or higher specifications, running Windows 10/11.
* Photograph of your USB headset.
* Screenshot confirming Wi-Fi speed (minimum 50 Mbps).
* Copies of your offer letter or appointment letter.
* Copies of experience letters (if applicable).
* Last three months’ payslips.
* Your name and contact number.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
