About the Company

Vedantu is recognized as one of India’s leading educational platforms, celebrated for developing a highly sought-after learning application. Through its distinctive WAVE learning platform and exceptionally talented educators, Vedantu delivers a deeply personalized educational experience for students from grades 1 through 12, catering to both CBSE and ICSE boards.

Job Description

Vedantu Innovations is seeking a motivated Presales Executive to join their team. This role involves proactive outreach to potential students and parents, handling inquiries, and effectively communicating the value proposition of Vedantu’s educational offerings. The ideal candidate will be adept at understanding customer needs, building rapport, and contributing to the company’s sales targets, working from their Bangalore office.

Responsibilities

• Initiate outbound calls to prospective students and parents based on provided leads.
• Manage inbound inquiries and respond to customer questions in a professional and timely manner.
• Clearly articulate the company’s courses, their features, pricing structures, and benefits to potential clients.
• Assess customer requirements to recommend the most suitable educational programs.
• Generate interest in Vedantu’s offerings and effectively schedule follow-up discussions or appointments.
• Maintain precise records of all calls and regularly update customer relationship management (CRM) systems.
• Conduct follow-up with leads who have expressed interest but have not yet completed enrollment.
• Cultivate positive relationships with customers to enhance the likelihood of conversion.
• Achieve daily, weekly, and monthly targets for calling volume and successful conversions.
• Collaborate with the sales and counseling teams to ensure a seamless handover of qualified leads.
• Uphold data confidentiality and adhere to the company’s established calling protocols.
• Skillfully address customer objections and provide accurate information.
• Ensure every customer interaction contributes to a positive overall experience.

Qualifications

• Strong verbal communication skills in English (mandatory).
• Proficiency in at least one regional language: Marathi, Telugu, or Tamil is preferred.
• Basic computer literacy, including experience with MS Excel, CRM entry, and Google Sheets.
• Demonstrated ability to handle rejection and maintain a high level of motivation.
• Availability for immediate joining is preferred.
• Willingness to work from the Bangalore office six days a week.

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Other Information

The role is for a Presales Executive at Vedantu Innovations, with 50 openings available. The company has a rating of 3.3 based on 1713 reviews. Immediate joiners are preferred, and the work involves a 6-day week schedule from the Bangalore office. The industry type is E-Learning/EdTech, and the department is Customer Success, Service & Operations.

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