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Operations Associate
About the Company
AmberStudent is a prominent global platform dedicated to facilitating long-term accommodation bookings for students. The company aims to simplify the process of finding and securing housing near universities for 80 million students worldwide, eliminating the complexities of negotiation, standardized paperwork, and fragmented payment systems. As the leading student housing platform internationally, AmberStudent lists over 1 million student housing units across 6 countries and 80 cities. The company is experiencing rapid growth, with a strategic objective to achieve $1 billion in annual gross bookings value by 2024, supported by a $18.5 million investment from prominent investors like Gaja Capital.
Job Description
AmberStudent is seeking an Operations Associate to join its remote, full-time team. This role involves actively engaging with students to facilitate accommodation bookings. The associate will act as a crucial link between property management entities and students, ensuring a seamless sales cycle through exceptional rapport building and effective communication. The position demands a focus on maintaining high conversion rates, managing all aspects of booking completion, and consistently communicating with leads via various integrated CRM tools, including WhatsApp and email. The ideal candidate will contribute to a high-performing team environment, driving collective growth and demonstrating excellent customer service. This role requires the ability to perform effectively under pressure and a self-driven motivation to meet targets within defined timelines.
| Company Name | AmberStudent |
|---|---|
| Role | Operations Associate |
| Location | Remote |
| Salary | 0-3 years of experience |
| Job Type | Full-Time |
Responsibilities
- Perform outbound sales activities to book accommodation for students or other designated user groups for short-term or long-term stays.
- Serve as an intermediary and aggregator between property management companies and students.
- Cultivate strong relationships with the assigned demographic to ensure a smooth and successful sales cycle.
- Maintain a consistently high conversion rate for bookings.
- Execute all necessary tasks to finalize bookings efficiently.
- Maintain regular communication with assigned leads via WhatsApp, email, and other integrated CRM tools.
- Deliver outstanding customer service and contribute to a high-performing team to achieve consistent quarterly and annual growth.
- Demonstrate the ability to work effectively under pressure and exhibit self-motivation to achieve assigned targets within stipulated deadlines.
Qualifications
- Graduate education level.
- Minimum academic achievement of 60%.
- 0 to 3 years of professional experience.
- Previous experience in tele-sales or a similar role is advantageous.
- Preferred industry experience includes real estate, hospitality, business development, or customer service.
- Familiarity with the UK market, including its geography and demographics, would be beneficial.
Skills
ATS Keywords
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Frequently Asked Questions
This is a full-time position that requires working UK shifts on a rotational basis. This is a non-negotiable aspect of the role.
Candidates must have a graduate education level with a minimum of 60% in their academic records.
While 0 to 3 years of experience is the general requirement, prior experience in tele-sales or similar backgrounds will be considered a plus. Experience in real estate, hospitality, business development, or customer service is also preferred.
You will be communicating with leads primarily via WhatsApp, Email, and other integrated tools within the CRM system.
AmberStudent offers stable career growth opportunities, an amazing work culture, and employee wellbeing policies that are maintained at the highest standard.
Other Information
This role involves working UK shifts on a rotational basis, which is a non-negotiable requirement. Previous experience in tele-sales, real estate, hospitality, business development, or customer service is considered a plus, as is an understanding of the UK market.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
