CertifyOS is hiring for Operations Analyst – Payor Enrollment (India) | Apply Now

Location: Remote – India with possibility to work from Kolkata office

About the company (400 words):

CertifyOS is a healthcare technology company on a mission to streamline access to provider data in the US healthcare industry. Their goal is to reduce administrative burdens and costs by building the infrastructure for next-generation provider-centric applications.

Responsibilities:

  • Respond to inquiries from internal and external sources regarding network configurations, security, and cloud environment performance.
  • Collaborate with various teams (customers, partners, internal teams) to understand their needs and resolve enrollment-related issues.
  • Manage and configure cloud-based networking solutions to ensure they align with company goals.
  • Implement approved changes to the cloud infrastructure.
  • Investigate and troubleshoot cloud-related problems using internal monitoring tools.
  • Assist with testing and maintaining disaster recovery plans.
  • Contribute to internal documentation for resolved issues and maintained systems.
  • Gather information for audits to ensure compliance with regulations.

Requirements:

  • Bachelor’s degree or equivalent experience in a relevant field.
  • Experience with process improvement and problem-solving.
  • Strong communication and interpersonal skills.
  • Collaboration skills.
  • Analytical, critical thinking, and problem-solving abilities.
  • Excellent organizational, multi-tasking, and time management skills.
  • Ability to translate goals into new ideas and solutions.
  • Proficiency with Microsoft Server environments, including Active Directory, networking storage, and virtualization technologies (preferred).
  • Knowledge of systems administration principles (a plus).
  • Up to 10% travel time may be required.

Benefits (not mentioned in the job posting):

CertifyOS likely offers a competitive benefits package that might include health insurance, paid time off, and professional development opportunities.

Other important points:

  • This role offers the flexibility of remote work with the possibility of working from the Kolkata office.