About the Company

Fresh Prints, a custom apparel startup headquartered in New York City, empowers talented students by providing them with the training and resources necessary to develop and manage their own businesses on college campuses.

The Operations Team is vital to the success of Fresh Prints, playing a direct role in pricing, establishing timelines, and addressing licensing inquiries. Last year, our team successfully managed over 20,000 orders, contributing to a revenue stream exceeding $37 million.

Job Description

As an Operations Associate, you will report directly to the Operations Manager and collaborate closely with other members of the Fresh Prints team. This role presents a unique opportunity for a highly motivated individual to acquire practical experience within one of the fastest-growing companies in the United States, as recognized by Inc. 5000.

Responsibilities

• Collaborate with the operations team to directly contribute to the revenue growth of Fresh Prints.
• Provide support to the operations team by addressing inquiries from internal staff and campus managers.
• Utilize available tools and resources to provide pricing quotations and estimated delivery schedules.
• Proactively identify and report any delays, inconsistencies, or errors that may impact pricing or delivery timelines.
• Execute assigned tasks with meticulous attention to detail, ensuring both quality and efficiency.
• Identify areas for process improvement and propose solutions to enhance team scalability.

Qualifications

• Exceptional verbal and written communication skills in English.
• Ability to perform effectively under pressure and quickly adapt to shifting priorities.
• Demonstrated strong attention to detail and a high degree of accuracy.
• Fundamental understanding of Google Sheets.
• Comfort level in learning and navigating various software tools and platforms.
• Capacity to multitask and effectively manage multiple priorities while adhering to deadlines.
• A proactive approach, including early identification of potential issues, diligent follow-through, and a commitment to seeking clarification when necessary.

Skills

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Frequently Asked Questions

Other Information

Working hours are from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday. (Please note that these hours may be subject to change based on the needs of the team or evolving business priorities.)

Fresh Prints is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds, ages, sexual orientations, gender identities, and those with disabilities.

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