Disclaimer
Welcome to vthetecheejobs.com! We gather job listings from various sources, including job websites and company portals, to bring you the best opportunities tailored to your interests. While we strive to ensure accuracy, please verify job details independently before taking any action. It’s important to note that vthetecheejobs.com does not endorse any specific employers or job listings showcased on our platform, nor are we involved in the hiring process. We want you to know that we have no affiliations or partnerships with the companies listed. Your use of our website is at your own discretion, and we’re here to support you in your job search journey!
Associate Consultant
About the Company
HCL Technologies Limited is hiring for the role of Associate Consultant!
Job Description
HCL Technologies Limited is hiring for the role of Associate Consultant!
| Company Name | HCL Technologies Limited (HCL) |
|---|---|
| Role | Associate Consultant |
| Location | Bangalore Urban |
| Salary | |
| Job Type |
Responsibilities
- Ensure the timely resolution and quality compliance of escalated incidents by utilizing Symantec Endpoint Protection and EDR tools, adhering to agreed SLAs to maintain high service standards.
- Mentor team members and administrators by sharing expertise in Symantec solutions, preparing Standard Operating Procedures (SOPs), and maintaining comprehensive documentation to enhance team performance and knowledge sharing.
- Validate change order implementation plans and assess human error compliance, while actively participating in capacity planning to ensure optimal resource allocation and operational efficiency.
- Foster positive customer relationships by actively engaging in meetings, addressing issues related to Symantec solutions, and incorporating customer feedback into service delivery improvements.
- Conduct thorough analyses, including root cause and trend analysis, using Symantec tools to prepare insightful reports that inform key business stakeholders about performance metrics and areas for improvement.
Qualifications
- Proficient understanding of Symantec Endpoint Protection and EDR technologies.
- Strong analytical skills to perform root cause and trend analysis.
- Excellent communication skills for effective liaison with business stakeholders.
- Familiarity with Service Level Agreements (SLAs) and quality compliance standards.
Skills
ATS Keywords
Get instant updates on latest jobs!
Join our instagram and telegram channels.
To join our Instagram and Telegram channels click on instagram and telegram icons
Frequently Asked Questions
Proficiency with Symantec Endpoint Protection and EDR technologies is essential, along with experience in root cause and trend analysis.
Key responsibilities include incident resolution, mentoring team members, validating change orders, fostering customer relationships, and conducting thorough analyses.
You will be primarily working with Symantec Endpoint Protection and EDR (Endpoint Detection and Response) technologies.
While not explicitly stated, the role title ‘Associate Consultant’ suggests some experience in a client-facing or consulting environment is preferred. The responsibilities also point to requiring those skills.
Other Information
Updated On: 2025-11-10
Tags
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
