About the Company

Policybazaar, India’s foremost insurance broker, operates with a core mission: to democratize access to insurance by ensuring it is transparent, easily comprehensible, and readily available to every citizen. Since our establishment in 2008, we have spearheaded the digital transformation of the Indian insurance landscape, catering to a substantial user base of over 80.5 million registered individuals.

Holding a commanding 93% market share within the digital insurance aggregation sector, and with annual premium collections exceeding ₹15,000 crore in Fiscal Year 2024, we have established ourselves as a trusted and reliable resource for millions of customers. Our comprehensive platform showcases an extensive array of insurance products from over 50 leading insurers, spanning various categories including health, life, motor, and corporate insurance.

Job Description

We are actively seeking highly motivated and results-oriented Telesales Executives to become integral members of our thriving sales force. In this vital role, you will be instrumental in driving company growth by actively engaging with prospective clients, thoroughly assessing their individual requirements, and effectively converting initial interest into successful sales transactions through telephone communication.

Responsibilities

• Facilitate and guide customers through the acquisition of financial products via outbound and inbound telephone interactions.
• Maintain a high level of productivity, ensuring speed, accuracy, and exceptional service quality in all customer interactions.
• Consistently achieve and surpass established sales targets and performance metrics.
• Develop a comprehensive understanding of the benefits associated with our insurance products and effectively articulate these benefits to potential clients.
• Conduct thorough assessments of customer needs to provide customized and appropriate solutions.
• Maintain professional, clear, and timely internal communication with colleagues and other departments.
• Adhere strictly to established Information Security Management System (ISMS) policies, procedures, and security objectives.
• Actively participate in ISMS-related activities, awareness programs, and training sessions.
• Uphold the confidentiality, integrity, and availability of all organizational information assets.
• Promptly report any security incidents, vulnerabilities, or potential breaches to the designated IT Helpdesk.
• Ensure that all passwords and access credentials remain secure and protected against unauthorized access.

Qualifications

• Bachelor’s degree or an equivalent academic qualification from an accredited institution.
• Demonstrable experience in telesales or the financial services industry is highly desirable.
• Exceptional communication skills, both verbal and written, along with strong interpersonal abilities.
• A proactive and results-oriented sales mindset, coupled with effective persuasive communication techniques.
• A demonstrated capacity for rapid learning and effective collaboration within a team-oriented environment.
• Possess a passionate, dynamic, and highly goal-oriented professional attitude.

Skills

ATS Keywords

Frequently Asked Questions

Other Information

Key Achievements:
* Over 44.3 million insurance policies issued.
* Protection extended to more than 9 million families.
* A network of over 6,000 on-ground advisors, complemented by 24/7 online customer support.
* Over 23 million mobile application downloads.
* An average customer satisfaction rating of 4.4 stars.

We are fully aligned with the Insurance Regulatory and Development Authority of India’s (IRDAI) ambitious vision of achieving “Har Family Hogi Insured by 2047” – ensuring every family is insured by 2047. Join our purpose-driven team and contribute to making a significant impact on a national scale.

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