About the Company

Zoho is currently seeking a highly motivated and skilled Site Reliability Engineer (SRE) to join our dynamic team. This position presents an exceptional opportunity to contribute to the maintenance and optimization of modern cloud infrastructure, drive automation initiatives, and champion reliability engineering principles.

Job Description

As a Site Reliability Engineer, you will play a pivotal role in ensuring the reliability, availability, and performance of our critical systems and infrastructure. Your responsibilities will encompass a wide range of tasks, from automating routine operations to proactively identifying and resolving potential issues.

Responsibilities

• Automation: Design, develop, and maintain automation tools and frameworks to streamline processes, minimize manual intervention, enhance system efficiency, and optimize deployment pipelines.
• Infrastructure and Cloud Management: Manage the deployment, configuration, and monitoring of diverse cloud infrastructure environments. Implement strategies for monitoring system performance and forecasting capacity requirements to guarantee a scalable and robust infrastructure.
• Build Deployment and Maintenance: Participate in build deployment activities across various data centers, utilizing our proprietary CI/CD pipeline. Ensure continuous service availability and optimal performance.
• Performance and Monitoring: Establish and maintain comprehensive monitoring, alerting, and logging systems to facilitate proactive detection and rapid resolution of system-related issues.
• Security and Compliance: Adhere to cloud security best practices, implement stringent access control policies, and ensure compliance with relevant regulatory requirements.
• Incident Handling: Respond promptly and effectively to system alerts, conduct thorough root cause analysis, and implement preventive measures to mitigate future incidents.

Qualifications

• Experience: Zero to two years of relevant experience in cloud automation, cloud infrastructure management, or Site Reliability Engineering roles.
• Scripting Skills: Proficiency in scripting languages such as Bash, Shell, or Python is essential.
• Cloud and Networking: A solid understanding of cloud networking principles, security concepts, and Identity and Access Management (IAM) fundamentals is required.
• Programming Knowledge: Familiarity with at least one programming language, such as C, C++, Java, or Python.
• Networking Tools: Experience using networking tools such as netstat, ping, traceroute, nc, ssh/scp, wireshark, and tcpdump.
• CI/CD: Familiarity with CI/CD methodologies and experience with related tools.
• SRE Concepts: A working knowledge of Site Reliability Engineering principles, including Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs), to ensure optimal system reliability.
• Shift Requirement: Willingness to work in rotational shifts to provide 24×7 support for critical system operations.

Skills

ATS Keywords

Frequently Asked Questions

Other Information

Additional Assets:

* Exposure to AWS, OCI, or Azure cloud environments.

Please Note:

* Only shortlisted candidates will be contacted for subsequent interview rounds.
* Graduates from 2026 are not eligible for this particular recruitment cycle.

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