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Tele Associate | Free Listed Seller Content Enrichment
About the Company
IndiaMART is India’s largest online B2B marketplace, facilitating connections between global buyers and suppliers. Established in 1996 and ISO 9001:2000 certified, IndiaMART provides value-added services to its extensive network of 1,000,000 members and over 5 million global buyers. With a workforce exceeding 4000 employees and a network of 75 offices across India, IndiaMART fosters a youthful and welfare-driven approach to career development. IndiaMART has maintained profitability since its inception, and its investors include Intel Capital and Bennett Coleman & Co. Ltd. (Times Group).
Job Description
The Tele Associate role at IndiaMART involves enriching the content of free listed sellers through telephone-based interactions. The primary responsibilities include pre-call analysis, client communication, profile updating, client education, case disposition, information transparency, follow-up, and target achievement.
| Company Name | IndiaMART |
|---|---|
| Role | Tele Associate | Free Listed Seller Content Enrichment |
| Location | Remote (Hiring office in Noida) |
| Salary | Not Disclosed |
| Job Type | Part-Time, Freelance/Homebased |
Responsibilities
- Conduct pre-call research to determine the eligibility of assigned sellers using available resources and online platforms.
- Contact clients via telephone to obtain and verify essential information.
- Update client profiles based on collected and verified information to meet desired profile score benchmarks.
- Educate clients about the advantages of enhancing their business profiles, address their inquiries, and resolve any concerns they may have.
- Categorize and dispose of cases with appropriate reason codes based on the interactions with sellers.
- Inform clients about the recording of conversations before initiating any information collection process.
- Follow up with sellers in response to requests made during previous calls.
- Meet daily, weekly, and monthly business targets for content enrichment and seller engagement.
- Work for 3-4 hours each day to achieve the target number of daily connects and content collection.
Qualifications
- Availability to work from Monday through Saturday.
- Working hours: 9 AM to 7 PM (minimum 3-4 hours per day).
- A suitable home working environment with a dedicated private workspace, including a desk and chair.
- Must possess a computer and an Android smartphone with a separate SIM card for making calls, along with reliable internet connectivity.
Skills
ATS Keywords
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Frequently Asked Questions
You need to be available to work from Monday through Saturday, with working hours between 9 AM and 7 PM for a minimum of 3-4 hours per day.
You will need a computer, an Android smartphone with a separate SIM card for making calls, and reliable internet connectivity.
The role involves enriching the content of free listed sellers through telephone-based interactions, including pre-call analysis, client communication, profile updating, client education, case disposition, information transparency, follow-up, and target achievement.
This is a Part-Time, Freelance/Homebased position.
Other Information
Special Consideration: Women candidates and women returning to the workforce are encouraged to apply.
Openings: 5000
Applicants: 8889
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
