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Customer Support Representative
About the Company
Sutherland boasts a robust reputation, reflected in 3.5 out of 5 stars based on 75,20 reviews.
Job Description
Interested applicants are encouraged to submit their updated resumes to josephabilash.r@sutherlandglobal.com.
| Company Name | Sutherland |
|---|---|
| Role | Customer Support Representative |
| Location | Remote (Hiring office in Mumbai, All Areas) |
| Salary | 3-4 Lacs P.A. |
| Job Type | Full-Time, Permanent |
Responsibilities
- Deliver voice-based support services to international clientele.
- Manage and effectively resolve customer inquiries in a timely and efficient manner.
- Demonstrate flexibility and adaptability to work in a 24/7 rotational shift environment.
- Comply with established process requirements and consistently meet or exceed performance targets.
Qualifications
- Possess exceptional English communication skills, both verbal and written.
- Thrive in a dynamic, fast-paced work setting.
- Exhibit strong teamwork abilities with a positive and professional demeanor.
- Willingness to work in rotational shifts is essential.
- Must be willing to work from the office location for the initial three months of employment.
Skills
ATS Keywords
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Frequently Asked Questions
While the position is listed as remote, you will be required to work from the Mumbai office for the first three months of employment.
This role requires working in a 24/7 rotational shift environment.
The job posting is open to candidates with 0 to 5 years of experience.
Interested applicants should submit their updated resumes to josephabilash.r@sutherlandglobal.com.
Other Information
* Experience: 0 – 5 years
* Openings: 40
* Applicants: 1045
* Role: Customer Retention – Voice / Blended
* Industry Type: BPM / BPO
* Department: Customer Success, Service & Operations
* Role Category: Voice / Blended
* UG: Graduation is not required.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
