About the Company

Accenture operates with a unified purpose: to realize the potential of technology and human ingenuity. Every day, our global team of over 775,000 professionals assists stakeholders in continuous reinvention. Collaboratively, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We recognize that innovation is crucial for delivering value, and it thrives in an inclusive and diverse environment. We actively cultivate a workplace that is free from bias, where every individual feels a sense of belonging and is respected and empowered to perform at their best.

Accenture takes a holistic approach to well-being, supporting the physical, mental, and financial health of our employees. We also provide opportunities for continuous skills development through certifications, learning programs, and diverse work experiences. We are proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture and be at the forefront of change. Visit us at www.accenture.com.

Job Description

This content moderation position plays a vital role in ensuring a safe online environment. The work involves reviewing and classifying content, which may include exposure to sensitive and potentially offensive material (e.g., graphic, violent, sexual, or otherwise objectionable content). As such, candidates must possess strong resilience, well-developed coping mechanisms, and the ability to manage stress effectively. Accenture is committed to the well-being of its employees and provides comprehensive support and resources to help them succeed in their roles. Active engagement in Accenture’s well-being support program, specifically designed for the Trust & Safety community, is crucial for developing skills that promote both individual and collective well-being. The role also requires understanding and implementing laws and regulations aimed at preventing income generation through illegal financial activities. Anti-Money Laundering (AML) laws address a specific range of transactions and criminal activities to combat terrorist financing and money laundering, necessitating compliance programs that include Know Your Customer (KYC) protocols.

Responsibilities

• Resolving routine issues primarily through established procedures and referencing general guidelines.
• Interaction primarily within your immediate team and with your direct supervisor.
• Working within a predetermined, narrowly defined scope.
• Working in rotational shifts.

Qualifications

• Demonstrated ability in coping, emotional resilience, and effective stress management.
• Excellent comprehension and communication skills.
• Capacity to execute duties objectively, setting aside personal biases or beliefs, always prioritizing client policies.
• Exceptional attention to detail.
• Comfort in synthesizing and analyzing data from diverse sources.
• Robust critical thinking and decision-making capabilities.
• Proficiency in reviewing, classifying, and/or removing content according to client guidelines, utilizing designated tools and channels.
• Ability to understand and stay current with evolving client policies and guidelines.
• Experience in investigating, resolving, and communicating complex content-related issues to the broader Trust and Safety team.

Skills

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Equal Employment Opportunity Statement

Accenture is committed to equal employment opportunities for all. Hiring decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other characteristic protected by federal, state, or local laws.

For detailed information on how Accenture processes your data during the recruitment and hiring process, please refer to Accenture’s Recruiting and Hiring Statement.

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