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Operations Intern

About the Company
amber is a leading global platform revolutionizing long-term student accommodation bookings, analogous to Booking.com for student housing. We streamline the process for over 80 million students worldwide, enabling them to effortlessly find and secure full-time housing near their universities, eliminating the challenges of negotiation, complex paperwork, and fragmented payment systems. As the premier student housing platform, we feature over 1 million beds across 6 countries and 80 cities.
Driven by rapid expansion, amber is targeting $1 billion in annual gross booking value by 2024, backed by $18.5 million in funding from prominent investors such as Gaja Capital. If you are passionate about facilitating seamless and accessible international mobility and living experiences, we invite you to join us in shaping the future of student housing.
Job Description
The Operations Intern will be integral to ensuring smooth and efficient student accommodation booking processes at amber. The intern will support operational management, facilitate coordination between diverse teams, and optimize workflows to enhance overall efficiency. This opportunity is ideally suited for individuals with a keen interest in operations, a talent for problem-solving, and a dedication to process management.
Company Name | amber |
---|---|
Role | Operations Intern |
Location | Remote |
Salary | INR 2.4 LPA (Fixed) + INR 4 LPA (Variable) |
Job Type | Full-Time |
Responsibilities
- Engage with prospective students to thoroughly understand their accommodation needs and preferences.
- Provide comprehensive guidance to students throughout the booking process and effectively address their inquiries.
- Collaborate closely with our property partners to ensure seamless and efficient transaction processes.
- Proactively follow up with leads via phone calls, emails, and messages to maximize conversion rates.
- Maintain accurate and up-to-date lead data within CRM tools.
- Achieve established sales targets and actively contribute to overall revenue growth.
- Deliver exceptional customer service to foster high levels of student satisfaction.
Qualifications
- Currently enrolled in the final semester or a recent graduate of a Bachelor’s/Master’s degree program, with program completion preceding the commencement date.
- Possess excellent communication and negotiation abilities.
- Demonstrate a self-motivated attitude with a strong results-oriented focus.
- Exhibit the capacity to effectively multitask and efficiently address customer inquiries.
- Prior experience in sales, business development, or customer service is advantageous but not mandatory.
- Comfortable working in a dynamic, fast-paced environment with performance-based goals.
Skills
ATS Keywords
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Frequently Asked Questions
Yes, this Operations Intern role is a remote position.
As an Operations Intern, you will be engaging with prospective students, providing booking guidance, collaborating with property partners, following up with leads, maintaining CRM data, achieving sales targets, and delivering exceptional customer service.
You must be currently enrolled in the final semester or a recent graduate of a Bachelor’s/Master’s degree program. Excellent communication and negotiation skills, self-motivation, and the ability to multitask are also essential. Prior experience in sales or customer service is a plus.
The compensation is INR 2.4 LPA (Fixed) + INR 4 LPA (Variable).
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.