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Associate Analyst – Learning Operations

About the Company
Deloitte is a global professional services organization dedicated to making an impact that matters for its people, clients, and communities. The US India office houses a team that provides comprehensive learning administrative and backend operations support to Deloitte Member Firms worldwide. Deloitte emphasizes a collaborative culture, encourages on-the-job learning, and prioritizes professional development, offering diverse learning and networking opportunities. The company’s purpose is deeply integrated into its daily operations, focusing on client success and positive community outcomes. Their inclusive culture empowers individuals to contribute unique perspectives and drive innovation.
Job Description
This role involves providing essential end-to-end learning administrative and backend operations support to Deloitte Member Firms globally, specifically focusing on supporting the US Talent Development Learning operations for offshore clients. The Associate Analyst will be responsible for the planning and delivery of trainings, acting as an advisor and consultant to internal clients. Key activities include managing administrative tasks, system operations, data entry, ensuring timely and accurate completion of tasks, performing quality checks, and collaborating effectively with stakeholders and team members towards common business objectives. The position requires strong time management, prioritization skills, and active involvement in team and firm initiatives. The role operates within a collaborative team environment that emphasizes quality of service and client satisfaction.
| Company Name | Deloitte |
|---|---|
| Role | Associate Analyst – Learning Operations |
| Location | Hyderabad, Telangana, India |
| Salary | |
| Job Type | Full-time |
Responsibilities
- Provide administrative tasks and activities to support US Talent Development Learning operations for offshore clients.
- Manage learning systems and perform data entry accurately.
- Communicate effectively with internal clients, stakeholders, and team leads.
- Ensure all assigned tasks are completed in a timely manner with a high degree of accuracy and completeness.
- Conduct quality checks on completed tasks before submission to clients.
- Take ownership and accountability for assigned processes and tasks.
- Effectively manage time and prioritize work to ensure efficient utilization of working hours.
- Contribute to and participate in firm and team initiatives.
- Collaborate continuously with team members to achieve common business goals.
- Act as an advisor and consultant to internal clients regarding training planning and delivery.
Qualifications
- Graduate/MBA/Post-Graduate degree.
- 0 to 5 years of relevant experience in a Learning or Backend Operations environment.
Skills
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Frequently Asked Questions
The shift timings for this role are 2 PM to 11 PM.
We are seeking candidates with 0 to 5 years of relevant experience in a Learning or Backend Operations environment. A Graduate, MBA, or Post-Graduate degree is required.
Primary responsibilities include providing administrative and backend operations support for learning programs, managing systems, data entry, communicating with stakeholders, ensuring task accuracy and timeliness, and collaborating with the team to achieve business goals.
Essential technical skills include strong verbal and written communication, good email etiquette, and basic proficiency in Microsoft Excel for data manipulation and analysis. Familiarity with virtual platforms like Zoom or MS Teams is a plus.
Yes, Deloitte prioritizes professional growth and offers diverse learning and networking opportunities, including access to facilities like DU: The Leadership Center in India, Hyderabad.
Other Information
Shift timings: 2 PM-11 PM. Requisition code: 321837. Preferred skills include basic MS PowerPoint presentation creation, experience with virtual platforms (Zoom, Saba Meeting/Centra, MS Teams), case/ticket handling experience, and strong client interaction abilities.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.










