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Process Executive
About the Company
Job Description
| Company Name | Infosys BPM Limited |
|---|---|
| Role | Process Executive |
| Location | CHENNAI |
| Salary | |
| Job Type |
Responsibilities
- Integrate and compile data obtained from diverse systems to streamline inventory availability assessments and facilitate efficient order placement procedures.
- Execute a range of order management activities, encompassing order placement, processing, and timely order expediting.
- Deliver precise order entry services, manage change requests, and furnish comprehensive telephone support, all while adhering to established call center performance metrics and objectives.
- Manage a substantial volume of product orders through electronic channels, overseeing the process from initial order entry to final shipment to ensure accurate revenue recognition.
- Utilize SAP to proactively plan and manage the complete lifecycle of customer contract fulfillment, encompassing stages from initial order entry through to final payment collection.
- Offer order management support to the sales department, including SAP-based order entry and comprehensive order tracking capabilities.
- Oversee and manage order entry processes, shipping logistics, fill rates, and product availability to ensure optimal order fulfillment.
- Demonstrate comprehensive and detailed expertise in the SAP ERP system, particularly focusing on inventory, sales, accounts receivable, and invoicing modules.
- Possess end-to-end understanding of the export process system, encompassing the ERP system and all related interfaced systems.
- Exhibit in-depth knowledge of managing both standard and intricate contracts during order booking and subsequent management.
- Demonstrate effective verbal and written communication skills in the English language.
- Possess the ability to comprehend subtle aspects of language, including intonation, accent variations, and nuanced inferences within both spoken and written English.
- Maintain willingness to work during night shift hours.
- Function effectively as a collaborative team member.
Qualifications
- Bachelor’s Degree
Skills
ATS Keywords
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Frequently Asked Questions
This role involves managing the full order lifecycle, from placement and processing to shipment and payment collection. You’ll be responsible for accurate data entry, order tracking, and providing support to the sales department using SAP.
A Bachelor’s degree is required. You should have strong communication skills, be proficient in SAP (or willing to learn), and be comfortable working in a team and during night shifts. Experience in order management or sales fulfillment is a plus.
This position requires working during night shift hours.
Experience with SAP is highly preferred, especially with Inventory, Sales, Accounts Receivable, and Invoicing modules. However, if you demonstrate a strong aptitude for learning and a solid understanding of related processes, you may be considered.
Other Information
Work Experience: 0 – 1 Year
Job ID/Reference Code: PROGEN-EXTERNAL-222764
Tags
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
