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Associate Systems Administrator
About the Company
AMG/Cloud Reliability is a critical 24/7 function within Notified, responsible for overseeing observability and providing first-line technical support for the company’s production infrastructure and applications. This team plays a vital role in ensuring the high reliability of Notified’s technological assets.
Job Description
The Associate Systems Administrator will join the AMG/Cloud Reliability team, which operates around the clock to manage observability and offer essential technical support for Notified’s production infrastructure and applications. This role is integral to maintaining the high reliability of the company’s infrastructure and applications. Responsibilities include day-to-day monitoring, troubleshooting, and resolution of application and infrastructure issues, participating in a 3-shift support model. The role involves contributing to the software development lifecycle by assisting with application releases, establishing monitoring solutions, and supporting infrastructure build-outs in the cloud. Additionally, the Associate Systems Administrator will manage and maintain support and observability toolsets, act as a communication bridge between various technical and business teams, and develop and maintain product support tools like run books and knowledge bases. A key aspect of the role will be automating tasks using scripting languages such as Python, Terraform, and Powershell.
| Company Name | Notified |
|---|---|
| Role | Associate Systems Administrator |
| Location | Bangalore, Karnataka, India |
| Salary | |
| Job Type | Full-time |
Responsibilities
- Perform 24/7 monitoring and troubleshooting of application and infrastructure issues, including incident tracking and resolution.
- Operate within a 3-shift per day support model (6 am-3 pm IST, 1 pm-10 pm IST, 9 pm-6 am IST), with shifts currently scheduled for 5 days per week.
- Develop, collect, maintain, and distribute key technology metrics related to reliability and performance.
- Participate in the software development lifecycle, contributing to application releases, establishing monitoring, and supporting infrastructure build-out in the Cloud.
- Manage and maintain support and observability tool sets.
- Serve as a liaison to technical, functional, and business stakeholders, facilitating communication among Development, QA, Product Management, Technical Operations, and Segment business leaders.
- Develop, facilitate, and maintain best-of-breed product support tools, including run books, monitoring dashboards, and knowledge bases.
- Automate operational tasks using scripting languages such as Python, Terraform, and Powershell.
Qualifications
- Freshers with a Bachelor’s degree in Computer Science or Engineering.
- Industry-relevant technology certifications are highly desired but not mandatory.
Skills
ATS Keywords
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Frequently Asked Questions
Yes, the role is open to freshers with a Bachelor’s degree in Computer Science or Engineering.
The role is based in Bangalore, Karnataka, India (Hybrid). It operates on a 24/7 support model with three shifts per day and is currently a 5-day work week. The office is located at The Leela Office, 4th Floor, Airport Road, Kodihalli, Bangalore-560008. The expectation is to work from the office on Tuesdays, Wednesdays, and Thursdays, with flexibility for remote work on Mondays and Fridays.
Industry-relevant technology certifications are highly desired but not mandatory.
Key skills include experience with 24/7 monitoring and troubleshooting, understanding of application and infrastructure issues, participation in software development lifecycle, cloud infrastructure support, and automation using languages like Python, Terraform, and Powershell.
Other Information
The role requires working in a 24/7 support model and involves hybrid work arrangements. Specific office location is The Leela Office, 4th Floor, Airport Road, Kodihalli, Bangalore- 560008.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
