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Support Specialist
About the Company
Revolut is currently seeking qualified candidates for the position of Support Specialist.
Job Description
| Company Name | Revolut |
|---|---|
| Role | Support Specialist |
| Location | Pan India |
| Salary | Compensation details will be disclosed during the hiring process. |
| Job Type | full-time employment |
Responsibilities
- Investigate and assess customer claims pertaining to commercial disagreements and unauthorized transactions.
- Pursue fund recovery operations in compliance with established card network regulations.
- Identify and report potentially fraudulent activities, including first-party fraud incidents.
- Guarantee adherence to internal guidelines throughout the claims resolution process.
Qualifications
- Demonstrated fluency in English (minimum C1 level proficiency).
- Previous experience within the banking sector is highly desirable, particularly in complaints resolution or chargeback processing.
- Exceptional verbal and written communication abilities.
- Proven ability to effectively collaborate within diverse compliance teams.
- Demonstrated capacity for multitasking and effective prioritization of responsibilities.
- Ability to perform effectively under pressure and meet stringent deadlines.
- Adaptability to working various shifts as required.
Skills
ATS Keywords
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Frequently Asked Questions
A minimum of C1 level proficiency in English is required for this role.
While previous experience in the banking sector, particularly in complaints resolution or chargeback processing, is highly desirable, this is an entry-level position and no prior experience is strictly necessary.
This is a full-time, in-office position with a 5-day work week. You may be required to work various shifts.
The main responsibilities include investigating and assessing customer claims, pursuing fund recovery operations, identifying and reporting fraudulent activities, and ensuring adherence to internal guidelines.
The work location is Pan India
Other Information
Entry-level position; no prior experience necessary.
5-day work week.
In-office position
Tags
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
