About the company and role

Wipro is a leading company committed to Company’s mission or purpose. We are seeking a highly motivated Customer Care Executive to join our team in as per business needs. In this role, you will be responsible for described the primary responsibilities below please have a look. We are looking for individuals with a strong background in Relevant skills or experience mentioned bellow, excellent problem-solving abilities, and a passion for Industry/Fied. If you are a talented and dedicated professional who thrives in a fast-paced environment, we encourage you to apply.

Job Description

Wipro is actively seeking motivated individuals to join our team as Customer Care Executives! This role is crucial in maintaining our commitment to outstanding customer experiences.

Responsibilities

• Address and effectively handle customer complaints, concerns, and inquiries, providing appropriate and timely solutions to ensure customer satisfaction.
• Achieve and exceed sales targets and goals as established by the company, contributing to overall business growth and success.
• Maintain consistently high levels of customer satisfaction through the delivery of excellent and personalized service, building strong customer relationships.
• Collaborate proactively with team members to share knowledge, best practices, and strategies to achieve better overall team results and performance.
• Ensure strict compliance with company policies, procedures, and ethical standards, maintaining a professional and responsible approach in all interactions.

Education Qualification

• Minimum educational qualification: Successful completion of 12th standard or equivalent.
• Age requirement: Candidates should be between 18 and 30 years of age to be considered.

Skills

• Minimum educational qualification: Successful completion of 12th standard or equivalent.
• Age requirement: Candidates should be between 18 and 30 years of age to be considered.
• Possess strong verbal and written communication skills in English and proficiency in at least one regional language such as Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
• Demonstrated ability to empathize with customers, understand their needs, and resolve queries efficiently and effectively, ensuring a positive customer experience.
• Prior experience in customer service, sales, or a related field will be considered advantageous and highly valued.
• Proficiency in Microsoft Excel and basic computer skills is strongly preferred, enabling efficient data management and reporting.

How to Apply

1. Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
2. Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
3. Fill Out the Application: On the official website, fill out the application form with the provided information.
4. Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
5. Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.