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Customer Care Executive

About the Company
Wipro Limited, a prominent Indian multinational corporation, stands as a leading provider of information technology, consulting, and business process services. Wipro is committed to creating innovative solutions that empower its clients to realize their most ambitious goals. Guided by its vision to become an AI-centric organization, Wipro leverages its extensive capabilities in consulting, design, engineering, and operations to deliver customized solutions that address the complex digital transformation needs of its clients. With a global presence…
Job Description
Wipro is actively recruiting Customer Care Executives. This role entails managing customer interactions and providing effective resolutions to their concerns.
Company Name | Wipro |
---|---|
Role | Customer Care Executive |
Location | Bangalore, Chennai, Gurgaon, Hyderabad, Kochi, Mumbai, Navi Mumbai, Noida, and Pune. |
Salary | Minimum Annual Salary: INR 270,000 Maximum Annual Salary: INR 350,000 |
Job Type | In-Office |
Responsibilities
- Addressing customer complaints and implementing appropriate solutions to ensure customer satisfaction.
- Meeting and exceeding sales targets established by the organization.
- Delivering exceptional customer service to maintain high levels of customer satisfaction.
- Collaborating with team members to enhance overall performance and achieve superior results.
- Adhering to all company policies, procedures, and guidelines.
Qualifications
- Minimum educational requirement: Successful completion of 12th grade.
- Age requirement: Applicants must be between 18 and 30 years of age.
- Excellent verbal and written communication skills in English, in addition to proficiency in one of the following regional languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
- Demonstrated ability to empathize with customers and efficiently resolve their inquiries.
- Previous experience in customer service or sales is considered a significant advantage.
- Familiarity with Microsoft Excel and basic computer skills are highly desirable.
Skills
ATS Keywords
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Frequently Asked Questions
You must have completed 12th grade and be between 18 and 30 years old.
Excellent verbal and written communication skills in English are required, in addition to proficiency in one of the following regional languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
Previous experience in customer service or sales is considered a significant advantage.
The working days are 6 days per week, and the job timing is full-time.
Other Information
* Working Days: 6 days per week
* Job Timing: Full-Time
Tags
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.