About the Company

placedhq is seeking a motivated and results-oriented Sales Specialist (L1) to join our dynamic team.

Job Description

As a Sales Specialist (L1), you will be responsible for developing and managing your own sales pipeline, conducting discovery calls and product demonstrations, and successfully closing deals within the low-to-mid-ticket range. This role is based in a fast-paced, six-day-a-week Indian start-up environment. You will experience increasing autonomy and responsibility as you progress, working towards ambitious targets and contributing to the development of new team members by providing guidance and mentorship.

Responsibilities

• Full Sales Cycle Ownership: Manage the entire sales process from lead generation to deal closure.
• Pipeline Management: Cultivate and maintain a robust sales pipeline with a value of at least three times your monthly target. This pipeline will consist of approximately 60% outbound and 40% inbound opportunities.
• Consultative Sales Approach: Conduct thorough discovery calls to identify customer pain points, quantify the potential impact of our solutions, and deliver tailored product demonstrations (approximately 20 minutes). Secure clear commitments for next steps or verbal agreements to proceed.
• Quota Attainment and Forecasting: Consistently achieve at least 90% of your monthly revenue targets and maintain accurate weekly sales forecasts within a ±10% variance, enabling informed decision-making by leadership.
• CRM Maintenance: Diligently log all customer interactions, accurately stage deals, schedule follow-up activities, and ensure that all leads are addressed within 72 hours.
• Feedback Loop Collaboration: Share insights on wins, losses, common objections, and competitive intelligence during weekly growth meetings. Participate in and co-lead at least one experimental initiative each quarter.
• Mentorship and Training: Provide guidance and support to two Sales Trainees each week through shadowing, actionable feedback, and contributing to the improvement of sales scripts and email templates to enhance team performance.

Qualifications

Skills

ATS Keywords

Frequently Asked Questions

Other Information

**Key Performance Indicators (KPIs):**

* **Monthly Quota Attainment:**
* Success Metric: Achieve ≥ 90% of quota in three out of four months; a stretch goal includes exceeding 100% with incentives.
* Interview Indicators: Candidates should be able to cite specific performance percentages and explain strategies for recovering from periods of underperformance.
* **Demo-to-Close Conversion Rate:**
* Success Metric: Convert at least 25% of product demonstrations into closed-won deals.
* Interview Indicators: Candidates should provide examples of how they improved conversion rates through enhanced discovery processes or customized presentations.
* **Average Deal Value & Upsell:**
* Success Metric: Increase average order value by ≥ 10% quarter-over-quarter and achieve at least one cross-sell per month.
* Interview Indicators: Candidates should share examples of bundling additional features or successfully negotiating multi-seat deals.
* **Forecast Accuracy:**
* Success Metric: Maintain weekly forecast variance within ±10%.
* Interview Indicators: Candidates should describe methodologies such as MEDDIC/BANT scoring or using a system to categorize deals by probability to ensure accurate forecasting.
* **Sales-Cycle Efficiency:**
* Success Metric: Achieve a median sales cycle of ≤ 21 days for SMB clients and ≤ 35 days for mid-market clients, with 85% of deals progressing through stages according to service level agreements (SLAs).
* Interview Indicators: Candidates should discuss strategies for proactively addressing legal or financial bottlenecks and aligning stakeholders early in the sales process.
* **Process & CRM Hygiene:**
* Success Metric: Ensure 100% completion of mandatory CRM fields, maintain < 2% data error rate, and resolve all overdue tasks within 72 hours. * Interview Indicators: Candidates should express an affinity for dashboards, demonstrate spreadsheet proficiency, and highlight previous experience in CRM data cleanup. * **Peer Mentorship Impact:** * Success Metric: Be recognized as a top mentor by at least two trainees in quarterly pulse surveys, and demonstrate an increase in their call scores by ≥ 0.3. * Interview Indicators: Candidates should mention techniques such as conducting focused role-playing sessions or creating helpful reference materials. * **Customer & Market Insight Contribution:** * Success Metric: Contribute at least one actionable insight per quarter that is adopted company-wide. * Interview Indicators: Candidates should describe instances where they identified new customer objections and collaborated to refine messaging. * **Resilience & Professionalism:** * Success Metric: Maintain no more than one unscheduled absence per quarter and achieve a peer attitude score of ≥ 4.5 / 5. * Interview Indicators: Candidates should demonstrate the ability to overcome challenges and learn from setbacks without placing blame on others. * **Continuous Learning & Tooling:** * Success Metric: Complete two advanced sales courses per year and pilot one new tool or process that is successfully integrated into the sales workflow. * Interview Indicators: Candidates should reference self-funded training initiatives, demonstrate familiarity with sales methodologies such as "SPIN Selling," or describe the implementation of call-recording analysis tools.

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