About the Company

At PwC, our managed services professionals are dedicated to providing a diverse range of outsourced solutions, supporting clients across a multitude of business functions. These individuals play a critical role in helping organizations optimize their operational efficiency, reduce expenditure, and enhance overall performance by managing essential processes and functions on the client’s behalf. Possessing expertise in project management, technological applications, and process optimization, they deliver high-quality services to clients. Within PwC’s managed service management and strategy teams, the focus is on the seamless transition and ongoing operation of services, including the management of delivery teams, programs, commercial aspects, performance metrics, and delivery risk. A key component of this role involves a commitment to continuous improvement, consistently refining the managed services processes, tools, and provided services.

Job Description

As a Data Operations Support Analyst, you will play a pivotal role in executing essential data management tasks, ensuring the integrity and accuracy of the organization’s data systems. Your responsibilities will encompass meticulous data entry, rigorous validation processes, and comprehensive quality assurance checks to effectively support business operations. Furthermore, you will contribute to the development of insightful reports and dashboards that provide clear visibility into data quality and operational performance, thereby contributing to the ongoing enhancement of data processes.

Responsibilities

• Data Entry and Maintenance:
• Accurately input and update data within the organization’s databases and systems.
• Execute routine data maintenance tasks to ensure sustained data integrity.
• Quality Assurance:
• Perform thorough quality checks on all data entries to verify accuracy and completeness.
• Identify and promptly report any data anomalies or inconsistencies.
• Support Operational Processes:
• Provide support for operational workflows by effectively resolving data discrepancies and issues.
• Collaborate with team members to ensure seamless and efficient data operations.
• Report Development:
• Contribute to the development of comprehensive reports and dashboards designed to monitor data quality and operational performance.
• Assist in data analysis tasks to support overarching business objectives.
• Continuous Improvement:
• Actively participate in team meetings to discuss potential process improvements and innovative solutions.
• Provide valuable feedback on data operations processes and suggest enhancements for greater efficiency and effectiveness.

Qualifications

• Adopting a continuous learning mindset and taking responsibility for personal and professional development.
• Demonstrating an appreciation for diverse perspectives, needs, and emotions of others.
• Developing and maintaining habits that promote sustained high performance and enable the realization of one’s full potential.
• Practicing active listening, utilizing clarifying questions to ensure comprehension, and articulating ideas with clarity and precision.
• Actively soliciting, internalizing, acting upon, and providing constructive feedback.
• Gathering information from varied sources to conduct thorough analyses, identify key facts, and recognize patterns.
• Demonstrating a commitment to understanding business operations and developing a strong commercial awareness.
• Acquiring and applying professional and technical standards (e.g., referencing specific PwC tax and audit guidance) and upholding the Firm’s code of conduct and independence requirements.

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Other Information

Candidates should review the full job description and requirements on the PwC careers page using the provided application link.

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