About the Company

Amberstudent.com is a leading global platform dedicated to streamlining the process of finding and securing long-term accommodation for students. Functioning as a “booking.com” for student housing, we empower over 80 million students worldwide to effortlessly discover and book full-time housing near their universities. We eliminate common pain points such as complex negotiations, inconsistent and unwieldy paperwork, and fragmented payment processes. As the foremost student housing platform, we boast a comprehensive inventory of over 1 million student housing units across 6 countries and 80 cities. We are experiencing rapid growth and are targeting $1 billion in annual gross bookings value by 2024. Having secured $18.5 million in funding from prominent investors such as Gaja Capital, Amberstudent.com is at the forefront of transforming international mobility and living experiences. If you are driven to make studying and living abroad simpler and more accessible for students worldwide, we invite you to contribute to building the future of student housing.

Job Description

Become an integral part of a team that is revolutionizing the student accommodation sector. Your contributions will have a direct and positive impact on the lives of students, making their study-abroad experiences more seamless and stress-free.

If you possess a passion for sales, a dedication to customer success, and a desire to create meaningful change, we encourage you to apply!

Responsibilities

• Lead Conversion: Take ownership of inbound leads, expertly guide potential residents through the booking process, and successfully convert inquiries into confirmed reservations.
• Customer Interaction: Develop a thorough understanding of each student’s individual needs and preferences, providing tailored accommodation recommendations to ensure their satisfaction.
• Market Expertise: Cultivate deep expertise in student housing options, pricing structures, and geographic locations to deliver informed and authoritative guidance to prospective tenants.
• Follow-Up: Establish and maintain strong relationships with potential clients through consistent, proactive, and timely follow-up communications, driving towards successful transaction closures.
• Collaboration: Collaborate effectively with the Marketing and Supply teams to continuously optimize the booking process and elevate the overall customer experience.
• Data Management: Ensure the accurate and comprehensive recording and management of all customer interactions, inquiries, and bookings within the designated CRM system.
• Target Achievement: Consistently meet and exceed established sales targets and performance benchmarks, demonstrating a commitment to achieving organizational goals.

Qualifications

• Exceptional verbal and written communication abilities, utilizing clear and neutral English.
• Demonstrated ability to actively listen and understand customer needs.
• Proficiency in time management and organizational skills, with the ability to prioritize effectively.
• Strong skills in objection handling, negotiation, and closing sales, with a proven track record of success.
• Familiarity with CRM tools or comparable software platforms for managing customer relationships.
• Previous experience in telesales or a related sales-oriented field is advantageous.
• Industry experience in real estate, hospitality, business development, or customer service is highly desirable.

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