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Customer Service Agent
About the Company
DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.
Job Description
The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.
| Company Name | Daramark |
|---|---|
| Role | Customer Service Agent |
| Location | Remote, India, Mumbai, Maharashtra, India |
| Salary | None |
| Job Type | Full time |
Responsibilities
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance when needed
Qualifications
- Excellent customer service, communication and interpersonal skills
- Ability to enter and access information using a computer terminal while responding to customer needs
- Excellent keyboarding skills
- Professionalism, accuracy and speed are essential
- Excellent command of the English Language – no other language skills are require
Skills
ATS Keywords
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Frequently Asked Questions
Excellent command of the English Language is required, but no other language skills are necessary.
Yes, this position is fully remote and based in India, specifically Mumbai, Maharashtra.
The key skills required are excellent customer service, communication, and interpersonal skills, along with proficiency in keyboarding.
The main responsibilities include determining language needs, entering customer information, accessing databases, transferring calls to the correct staff, and providing additional assistance as needed.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
