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Management Trainee, Associate Product Consultant
About the Company
Cvent is seeking highly motivated Management Trainees to join our Client Services department, focusing on our Event Management software product. As a Management Trainee, you will contribute to a team that provides comprehensive support to clients via phone and email regarding the Cvent Event Management software. Alternatively, you may be assigned to implement specific event requirements within the platform, while also educating clients on industry best practices.
Our team comprises over 350 Product Consultants, Analysts, and Relationship Managers, forming a cohesive group of energetic and driven professionals. We prioritize recruiting individuals who demonstrate a strong aptitude for learning and a genuine ambition to achieve success. Our team members represent diverse academic backgrounds, including computer information systems, psychology, and communications.
Job Description
Overview:
Cvent is seeking highly motivated Management Trainees to join our Client Services department, focusing on our Event Management software product. As a Management Trainee, you will contribute to a team that provides comprehensive support to clients via phone and email regarding the Cvent Event Management software. Alternatively, you may be assigned to implement specific event requirements within the platform, while also educating clients on industry best practices.
Our team comprises over 350 Product Consultants, Analysts, and Relationship Managers, forming a cohesive group of energetic and driven professionals. We prioritize recruiting individuals who demonstrate a strong aptitude for learning and a genuine ambition to achieve success. Our team members represent diverse academic backgrounds, including computer information systems, psychology, and communications.
| Company Name | Cvent |
|---|---|
| Role | Management Trainee, Associate Product Consultant |
| Location | Gurugram, India |
| Salary | |
| Job Type |
Responsibilities
- Provide comprehensive support to clients via phone and email, addressing their product-related inquiries and offering technical assistance.
- Advise clients on best practices to optimize event attendance leveraging Cvent’s marketing capabilities.
- Collect and document client requirements to inform future product enhancements and releases.
- Develop and maintain comprehensive product documentation for internal and external use.
- Implement and manage the online components of client events, as required, ensuring seamless execution.
- Gather detailed client requirements and accurately configure them within Cvent’s event management software platform.
- Maintain consistent communication with clients, thoroughly review initial implementations, and make necessary modifications based on feedback.
- Offer proactive suggestions to clients to enhance the overall effectiveness of their event implementation and facilitate the achievement of their desired objectives.
- Document all client interactions and pertinent details within Cvent’s CRM system.
Qualifications
- Recent graduates (Batch – 2024/2025)
- Exceptional communication skills, both verbally and in writing.
- Demonstrated analytical and logical reasoning abilities.
- A strong understanding of business principles, ethical conduct, and unwavering integrity.
- Proficiency and comfort in utilizing web-based software applications.
- Must possess strong articulation skills, be highly organized, detail-oriented, and capable of effectively managing multiple tasks simultaneously.
- Aptitude for rapid learning, coupled with a positive attitude and the ability to collaborate effectively within a team environment.
Skills
ATS Keywords
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Frequently Asked Questions
As a Management Trainee, you’ll provide support to clients using Cvent’s Event Management software via phone and email, help them implement event requirements within the platform, and educate them on industry best practices.
Recent graduates (Batch – 2024/2025) with exceptional communication, analytical, and logical reasoning skills are encouraged to apply. A strong understanding of business principles and proficiency in web-based software is also required.
Cvent prioritizes recruiting individuals with a strong aptitude for learning. As a Management Trainee, you will receive comprehensive training on Cvent’s Event Management software and client support best practices.
The job description does not specify if the role is remote. It is best to confirm during the interview process.
Other Information
We are committed to being an equal opportunity employer.
Cvent is an organization that embraces diversity and fosters an inclusive work environment. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
