Hcl Tech is hiring for Trainee – Delivery Operations (DPO) | Apply Now

As a Trainee in Delivery Operations you will be responsible for processing orders, updating tasks and monitoring transactions. This role will help improve the quality of our processes and contribute to improved customer satisfaction.
Responsibilities
Answer queries from customers via email / chat using your written skills to solve their issue in a timely manner.
Complete data entry tasks and ensure databases are maintained. This will involve paying attention to detail to ensure accuracy.
Monitor transactions to ensure All Activities Are Completed within agreed SLAs. Ensuring processes maintain high quality standards.
Ensure policies And Guidelines are followed. Ensuring data is kept confidential.
Complete self study and instructor Led Learning. Using tools on LMS.
Seek feedback from Mentors And Peers To improve performance.
Work with team members to achieve the outcome of projects.