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Technical Support Voice Process
About the Company
Startek, formerly known as Aegis Customer Support Services Private Limited, is a company operating in the BPM/BPO industry. The provided company information includes an address in Mumbai, Maharashtra, India.
Job Description
This is a walk-in drive for a Technical Support Voice Process role. The primary function involves assisting customers with their queries over the phone, providing effective solutions, and ensuring high levels of customer satisfaction. The role also entails offering technical support, identifying and resolving issues related to software, hardware, networks, or systems, and professionally handling customer concerns and inquiries.
| Company Name | Startek (Aegis Customer Support Services Pvt. Ltd.) |
|---|---|
| Role | Technical Support Voice Process |
| Location | Bengaluru |
| Salary | 2-3 Lacs P.A. |
| Job Type | Full Time, Permanent |
Responsibilities
- Helping customers solve their queries over calls.
- Providing proper solutions and ensuring utmost customer satisfaction.
- Provide technical support to customers.
- Identifying and fixing issues with software, hardware, networks, or systems.
- Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner.
Qualifications
- Diploma/Graduate
- Freshers can also apply.
- Good Communication & Interpersonal Skills.
- English + Hindi is mandatory.
Skills
ATS Keywords
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Frequently Asked Questions
The shift is rotational between 8 AM and 10 PM. For female employees, the shift ends at 8 PM. The work schedule is 6 days a week with one rotational day off.
Yes, this is a work-from-office position.
Proficiency in both English and Hindi is mandatory for this role.
Yes, freshers are encouraged to apply.
You can walk in directly for the drive at the specified address. It is recommended to mention Naukri as a reference. Contact details for various recruiters are provided for further assistance.
Other Information
The walk-in drive is scheduled from January 12th to January 21st, between 10:00 AM and 4:00 PM. The company is Startek (Aegis Customer Support Services Pvt. Ltd.). The preferred candidate profile includes immediate joiners. There are 100 openings available, and over 100 applicants have already shown interest. Candidates are advised to be aware of imposters and not to pay any money for job opportunities.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
