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Seasonal Benefits Administrator
About the Company
Amazon is seeking a highly motivated individual to join our team as a Seasonal Benefits Administrator. Apply today for this exciting opportunity.
Job Description
This is a temporary, contract-based position.
Become a part of Amazon’s Benefits Experience & Technology Team (BXT) and contribute to enhancing the experience for all Amazon employees. The BXT My HR Benefits Team is dedicated to providing accurate, consistent, and timely benefits support to Amazonians through various channels, including phone, My HR Case, and My HR Chat. Our primary goal is to connect employees with information and resources that may not be readily available through self-service options, as well as to identify and escalate process defects to the appropriate resolution teams for prompt action.
We are currently recruiting a Benefits Administrator to join our dynamic Benefits Center team.
As a Benefits Administrator, you will serve as a subject matter expert, specializing in a wide range of benefits programs, including health and welfare, supplemental life benefits (life insurance, additional Amazon-sponsored benefits), retirement plans, and stock options. You will be responsible for directly assisting internal customers (employees) by providing expert guidance and support. Possessing a high level of specialized knowledge in these areas, you will demonstrate ownership by ensuring that all benefit inquiries are resolved effectively during the initial contact. When necessary, unresolved inquiries will be escalated to our Tier 2 team in a timely and efficient manner.
| Company Name | Amazon |
|---|---|
| Role | Seasonal Benefits Administrator |
| Location | Amazon Dev Center India – Hyderabad |
| Salary | |
| Job Type | Temporary, contract-based |
Responsibilities
- Exceptional organizational and time management capabilities.
- A strong commitment to providing outstanding customer service.
- Excellent verbal and written communication skills.
- A comprehensive understanding of benefit terminology and program structures.
- Disciplined problem-solving skills with the ability to implement effective solutions.
- The ability to prioritize both quality and customer experience in all interactions.
- A proactive approach to addressing issues, combined with sound judgment and decision-making skills.
- Adaptability to a rapidly evolving and complex work environment.
Qualifications
- Minimum of 0-10+ years of experience in a contact center, customer service, or human resources setting, or equivalent relevant experience.
- Bachelor’s Degree or advanced college education in a related field is required.
- Experience working within a global organization is essential.
- Must possess schedule flexibility to support a 24×7 operational environment.
- Must have a reliable internet connection with a speed range of 50-100 Mbps prior to the start date.
- Proficiency in written and spoken English is required.
Skills
ATS Keywords
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Frequently Asked Questions
While this is a temporary, contract-based position, you’ll gain valuable experience working with a leading global company, contribute to improving the employee experience, and develop your skills in benefits administration. Specific benefits eligibility would be detailed in your contract.
This role requires schedule flexibility to support a 24×7 operational environment. Specific shift details will be discussed during the interview process.
A reliable internet connection with a speed range of 50-100 Mbps is required prior to the start date.
While this is a seasonal position, successful performance and demonstration of key skills could lead to future opportunities within Amazon. This role provides valuable experience in benefits administration and customer service which are transferable to other roles.
Other Information
At Amazon, our inclusive culture empowers all employees to achieve exceptional results for our customers. If you have a disability that requires a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding stages, please visit [https://amazon.jobs/content/en/how-we-hire/accommodations](https://amazon.jobs/content/en/how-we-hire/accommodations) for detailed information. If your country/region is not listed, please contact your Recruiting Partner for assistance.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
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