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Customer Support Role – Walk-in
About the Company
Amazon.com is committed to being the world’s most customer-centric company, enabling customers to find and discover anything they wish to purchase online. Through its focus on low prices, extensive selection, and convenience, Amazon.com continues to expand as a premier e-commerce platform. Its journey from a website to an e-commerce partner and development platform is fueled by an inherent spirit of innovation. Amazon attracts top technology talent to develop technologies that enhance the lives of shoppers and sellers globally.
Job Description
Amazon is offering an excellent opportunity for a Voice (Work From Office) Customer Support role in Hyderabad. This position is ideal for individuals looking to join ‘Earth’s Most Customer Centric Company’. The role requires excellent English communication skills and involves working in night shifts with flexible schedules and week offs. Candidates applying should be comfortable with a voice process and working from the office.
| Company Name | Amazon |
|---|---|
| Role | Customer Support Role – Walk-in |
| Location | Hyderabad, Telangana |
| Salary | 3.5-4.5 Lacs P.A. (Base Pay: 385,000 to 456,750 LPA) |
| Job Type | Full Time, Permanent |
Responsibilities
- Provide excellent customer support via voice channels.
- Address customer inquiries and resolve issues efficiently.
- Adhere to company policies and procedures.
- Collaborate with team members to ensure customer satisfaction.
- Work effectively in a night shift environment.
Qualifications
- Minimum qualification of 10+2 (12th Pass).
- Any graduate or postgraduate is eligible.
- Fresher candidates are welcome.
- Candidates with prior BPO experience will have an advantage.
- Excellent English communication skills (written and spoken) are mandatory.
- Willingness to work in night shifts and flexible schedules.
- Candidates should not be pursuing regular college education.
- Mandatory willingness to work from the office.
- Comfortable working in a voice process.
Skills
ATS Keywords
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Frequently Asked Questions
The salary ranges from 3.5 to 4.5 Lacs Per Annum, with a Base Pay between 385,000 to 456,750 LPA.
This is a mandatory Work From Office opportunity.
The role requires willingness to work in night shifts and flexible shifts/week offs. The job posting mentions a 5-day working week with 2 consecutive days off, which may change based on business requirements.
Candidates need to carry an Updated Resume, Valid Government-ID Proof (Aadhar Card/Passport/Driving License/Voter ID, etc.), and a Passport size Photo.
Yes, additional benefits include a Zeta Meal Card (INR 1100/month), Health insurance up to INR 5.0 Lacs, Night Shift Allowance (INR 150/shift), and Overtime Allowance as per business requirement.
Other Information
Amazon is an equal opportunity employer. They and their Recruitment Partners do not charge any fee or security deposit from candidates for offering employment. The walk-in is scheduled for January 12th and 13th, 2026, from 9:00 AM to 11:30 AM.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
