Advisor Customer Support at Jio – Pan India (Non-metropolitan cities)
Posted on June 07, 2026
Job Overview
| Company | Jio |
|---|---|
| Role / Position | Advisor Customer Support |
| Location | Pan India (Non-metropolitan cities) |
| Salary / CTC | As per industry standards |
| Job Type | Full-time |
About Jio
Jio, a leading digital services provider in India, is renowned for its transformative impact on the telecommunications and digital landscape. Committed to empowering individuals and businesses, Jio consistently innovates to deliver cutting-edge solutions. Join a dynamic team at Jio and contribute to shaping the future of digital India.
Advisor Customer Support – Job Description
Jio is actively seeking an Advisor Customer Support professional to join their growing team. This full-time, permanent work-from-home role is based in non-metropolitan cities across India. As an Advisor Customer Support at Jio, you will be instrumental in delivering exceptional customer experiences through blended support channels, ensuring client satisfaction.
Key Responsibilities
- Provide excellent English verbal and written communication support to customers.
- Engage customers via chat, email, and inbound/outbound calls.
- Maintain a high level of customer satisfaction through effective issue resolution.
- Adhere to company guidelines and service level agreements.
- Collaborate with internal teams to address complex customer queries.
- Ensure efficient and timely response to all customer inquiries.
- Utilize internal tools and systems to manage customer interactions.
- Maintain accurate records of customer interactions and resolutions.
Required Qualifications
- Minimum of 6 months of verifiable BPO experience (voice or non-voice).
- Demonstrated proficiency in English communication (verbal and written).
- Ability to work in rotational shifts, including night shifts.
- Must possess a personal laptop and a stable broadband internet connection for remote work.
- Familiarity with customer service best practices is preferred.
Required Skills
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Frequently Asked Questions – Advisor Customer Support at Jio
The salary for the Advisor Customer Support role at Jio is determined based on industry standards and individual experience. Specific salary details will be discussed during the interview process.
You can apply for the Advisor Customer Support position at Jio through the provided LinkedIn application link. Ensure you meet the minimum qualifications before submitting your application.
Jio is a leading digital services provider committed to employee growth and innovation. Joining Jio offers opportunities to work in a dynamic environment and contribute to shaping India’s digital future, making it a promising company for customer support professionals.
Key skills for the Advisor Customer Support role at Jio include excellent English verbal and written communication, proficiency in email and chat support, strong customer service abilities, and prior BPO experience. Adaptability to rotational shifts is also crucial.
This is a full-time position with a 6-day working week and one rotational week off. The role also involves rotational shifts, which may include night shifts, to cater to customer needs across different time zones.
How to Apply for Advisor Customer Support at Jio
- Read through all job details and requirements on this page.
- Click the Apply Now button below to go to the official application page.
- Fill out the application form with accurate and complete information.
- Attach an updated resume highlighting skills like Customer Support, Email Support, Chat Support, Voice Support.
- Double-check your details before submitting.
Other Information
Work Mode: Permanent Work From Home. Requires a laptop and stable broadband connection. Working days: 6 days a week with 1 rotational week off. Shifts: Rotational shifts including night shifts.
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