About the Company

Deloitte Support Services India Private Limited is part of the larger Deloitte organization, which is driven by a purpose to make a meaningful impact. They offer a wide array of capabilities to support the UK Deloitte organization, including financial reporting, HR and financial transaction processing, administrative services, helpdesk support, marketing, and IT services. Deloitte emphasizes a positive, supportive, and inclusive culture that encourages individual growth, well-being, and the leveraging of diversity to solve complex client challenges. They are committed to corporate citizenship, focusing on education, giving, skill-based volunteerism, and leadership to drive positive social impact. Their commitment to people’s growth is evident in their state-of-the-art learning facilities.

Job Description

The HRS Learning Admin Analyst position at Deloitte Support Services India Private Limited in Hyderabad is a role dedicated to providing exceptional administrative support for learning and development initiatives, specifically for the North-South Europe (NSE) firm. The primary focus is on delivering high-quality, first-line administrative assistance to the HRS Learning Admin team, ensuring customer satisfaction and aligning solutions with user needs and Practice Support Services objectives. This role involves managing various aspects of the Deloitte Learning Management System, processing reports, handling enrollments and cancellations, distributing training materials, managing post-course evaluations, processing invoices, and ensuring timely and accurate system updates. The analyst will operate within Service Level and Operational Level Agreements, maintain data protection compliance, and contribute to broader team projects. A key aspect of the role is fostering a positive team environment and projecting a professional image of Practice Support Services. The position requires working within specific shift timings from 2 PM to 11 PM.

Responsibilities

• Add courses and classes to the Deloitte Learning Management System.
• Process all ad hoc reports.
• Monitor class course enrollment.
• Process approvals and cancellations.
• Distribute electronic training materials and pre-work.
• Close classes and process post-course evaluations and feedback.
• Audit and process invoices.
• Manage internal cost recharges where applicable.
• Ensure all system-related activities or updates are completed accurately within deadlines and in line with procedural guidelines.
• Ensure compliance with appropriate Data Protection legislation at all times.
• Contribute to wider projects and initiatives in the Practice Support Services as required.
• Work within Service Level and Operational Level Agreements.
• Administer other Learning Admin processes as required.
• Liaise with other Practice Support Services teams as appropriate.

Qualifications

• Graduate degree
• 2-3 years of work experience in learning administration
• Proficient in the use of Microsoft Office package applications
• Prior experience in the training and development domain (preferred)

Skills

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Frequently Asked Questions

Other Information

Requisition code: 321822. The role is part of the Internal Client Services team at Hyderabad. Deloitte offers comprehensive benefits and professional development opportunities, including access to DU: The Leadership Center in India. Candidates are encouraged to review Deloitte’s culture and corporate citizenship initiatives.

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