Role :
Client Services - Hiring Drive
Location :
WORK FROM HOME and Chennai
JOB DESCRIPTION:
- We are seeking 2026 grads who are interested in working with foreign clients and have 0–1 years of experience. You will be crucial in resolving client concerns and guaranteeing their success as the liaison between our clients and internal teams. Your top priority is the development of your client! Additionally, you will maximize product uptake, improve client happiness, and facilitate a seamless onboarding process.
Note: Those who make the short list for this post will be given consideration for one of the following roles:
Manager of Client Accounts
Product Specialist
Notice of importance to all applicants.
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What you will do
Any skills related to the role
the selected Should have excellent English & Telugu communication with a decent accent
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Determine the requirements and issues of your clients and take aggressive measures to keep them satisfied.
By communicating openly and actively, you can keep solid, enduring, and reliable connections with your clients.
Communicate with clients and internal teams (Product Development/Billing) to guaranty prompt and effective delivery of solutions to our clients’ issues.
To successfully communicate and encourage product uptake, initiate and interact with customers across a variety of channels, including inbound chats and outbound calls.
Provide individualized support that is targeted to each client’s particular requirements, enabling them to expand their software capabilities.
Monitor client usage and offer proactive assistance, helping them to maximize their experience and strike the ideal balance when utilizing our program.
possess in-depth product expertise and consistently strive to improve the product.
Education Required:
- any graduation
- any stream
- any post graduation
- fresher’s
- experienced also
skills
Any recent graduate with 0–1 years of technical or customer service experience. (Ideally in a SaaS setting.)
readiness to work the nite shift.
a passion for providing outstanding customer service.
strong documentation abilities to monitor tickets and problems.
strong familiarity with popular applications and technology in a work setting.
the capacity to make difficult technical ideas simple to comprehend.
strong attention to detail and organizing abilities.
proactive approach to problem-solving in order to successfully meet client needs.
a growth mentality and a desire to learn new things.
creative, passionate, and full of energy, with excellent people skills. should be able to articulate concepts with conviction and logical reasoning.
Depending on the needs of the team, candidates must be prepared to work from the office for one week, twice a year.
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