Role :
Ticketing Coordinator
Location :
WORK FROM HOME
JOB DESCRIPTION:
Title: Ticketing Coordinator. This role reports to the Ticketing Manager and receives day-to-day direction from the Ticketing Director.
This person is responsible for the reporting rhythm of the ticketing team. Each day, they gather sales counts from our ticketing platforms and send out a midday counts email. Each week, they prepare and send VIP and travel package sales updates to artist managers, agents, and promoters across a portfolio of about 15 to 20 tours. Around each show, they verify that VIP sales close on time and reconcile what sold against what we were allocated.
The work is detail-heavy and deadline-driven, and much of it goes directly to outside partners, so accuracy and clear written English matter above all else.
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What you will do
Any skills related to the role
the selected Should have excellent English & Telugu communication with a decent accent
The list that follows shows what this seat genuinely handles today, arranged more or less by how much time each task consumes.
Weekly partner counts (the core of the role)
Compile weekly VIP and travel package sales for every assigned tour from Ticketmaster, AXS, Tixr, or venue box office reports, depending on how each tour is ticketed
Refresh the master counts grid and assemble the per-tour sales summary: sold, allocated, open, and percent sold, along with change since the previous update
Draft and send the weekly counts email to each tour’s management, agency, and promoter contacts, usually on Wednesdays
Identify tours where sales are lagging and prepare hold release recommendations for internal sign-off before they reach the partner
Produce an internal department summary for leadership that rolls up all Artist Services counts
Daily reporting and inbox
Send a daily counts email by 12 PM ET covering our owned destination events, including day-over-day changes
Check the shared ticket counts inbox daily and route partner questions, data requests, and issues to the appropriate owner
Education Required:
- any graduation
- any stream
- any post graduation
- fresher’s
- experienced also
skills
Required
Solid spreadsheet abilities: lookups, pivot tables, tidy formatting, and spotting figures that don’t reconcile
Strong written English skills. Emails to partners are sent to senior music industry contacts and must come across as polished and assured
Detail-oriented and dependable when it comes to recurring deadlines
At ease handling a large backlog of recurring tasks in a tool such as Asana without needing reminders
Preferred
Practical experience with Ticketmaster (TM1 or ISM), AXS, or Tixr
Experience in live music or in travel and hospitality
Acquaintance with settlement or reconciliation work
Experience working remotely for a team based in the US
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SALARY :
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