About the Company

Wipro Limited (NYSE:WIT) is a leading global information technology, consulting, and business process services company. With a workforce of over 170,000 employees, Wipro serves clients in more than 175 cities across six continents.

Wipro empowers its clients to achieve better business outcomes by leveraging extensive industry experience, profound technology expertise, a comprehensive service portfolio, and a vertically aligned business model. Wipro’s network of over 55 dedicated “Centers of Excellence” focused on emerging technologies enables the company to harness the latest innovations and deliver cutting-edge business capabilities to its clients.

Wipro is globally recognized for its innovative approach to delivering business value and its unwavering commitment to sustainability. The company champions the optimized utilization of natural resources, capital, and talent. Wipro is a trusted partner for global businesses seeking to “differentiate at the front” and “standardize at the core” through strategic technology interventions.

In today’s rapidly evolving landscape, organizations must continuously reengineer themselves and adapt to changing customer needs. Wipro is ideally positioned to serve as a partner and co-innovator to businesses navigating their transformation journeys, identifying new growth opportunities, and facilitating their expansion into new sectors and markets.

Integrity is paramount at Wipro.

Job Description

Wipro is seeking a highly motivated and detail-oriented MIS Executive to join our team. In this role, the primary objective is to deliver accurate, timely, and high-quality Management Information System (MIS) reports and dashboards to both internal and external stakeholders associated with specific account(s), adhering to established processes and stringent security and compliance standards.

Responsibilities

• Reporting and Dashboard Creation: Develop and generate MIS reports and dashboards according to the specific requirements of stakeholders, ensuring data accuracy and timeliness.
• Stakeholder Collaboration: Engage proactively with management, internal teams, and clients to gain a comprehensive understanding of their business information needs and reporting expectations.
• Requirement Adherence: Guarantee that all reports and dashboards are meticulously prepared in accordance with stakeholder specifications, aligning with the agreed-upon frequency (weekly, monthly, or quarterly).
• Accuracy Verification: Conduct regular reviews with the MIS Team Lead to ensure 100% data integrity and accuracy before the dissemination of any customized reports or dashboards.
• Data Tracking and Management: Diligently track and follow up with relevant stakeholders to ensure the timely updating and effective data management of key parameters, including critical Service Level Agreement (SLA) metrics such as run-rate.
• Account-Level Reporting: Generate comprehensive account-level reports (covering both billable and non-billable aspects) focusing on forecasting, scheduling (for both onshore and offshore resources), and performance against established SLAs, Customer Satisfaction (CSAT) scores, and quality metrics.
• Compliance Assurance: Maintain a zero-tolerance approach to non-compliance regarding process audits related to data security and compliance protocols.
• Tool and System Adoption: Support and effectively utilize available tools and systems to streamline MIS generation and enhance the overall reporting system’s efficiency.
• Continuous Improvement: Provide ongoing support to the manager in implementing new techniques and initiatives aimed at boosting productivity within the MIS function.
• Progress Updates: Regularly update the manager on the progress of any new MIS initiatives, providing clear and concise status reports.
• System Maintenance: Conduct periodic maintenance and servicing of the MIS system to optimize operational efficiency and ensure system reliability.
• Skills Development: Adopt new tools and technology solutions, and proactively develop capabilities through training programs to improve individual productivity and enhance performance.
• Analytical Enhancement: Cultivate analytical skills and a thorough understanding of statistical analysis principles to recommend enhancements in the quality and depth of data analysis.

Qualifications

• Undergraduate: Any Graduate Degree
• Postgraduate: Any Postgraduate Degree

Skills

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Frequently Asked Questions

Other Information

Important Notice Regarding Fraudulent Job Offers:

Wipro has received reports of fraudulent job offers requiring candidates to deposit money into specified bank accounts. These offers are illegitimate. All official Wipro communications to candidates clearly warn against making any payments to secure employment at Wipro. Integrity is of utmost importance at Wipro, and the company does not solicit payments of any kind from job applicants.

Company Information:

Address: ISD-BNG Dodda Kannelli, Sarjapur Road Bangalore29, Bengaluru, BANGALORE, Karnataka, India

Fraud Alert:

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