Role :
KYC/Screening Analyst (Junior)
Location :
WORK FROM HOME
JOB DESCRIPTION:
As a KYC/Screening Specialist, you will be essential in delivering outstanding support to customers and ensuring their satisfaction throughout the account opening process.
Becoming part of Deblock at this point is an exciting chance to join an innovative company that is making a significant impact in the FinTech space.What this role involves
This is a junior-level role within our first line of defence
Reviewing, investigating, and deciding on onboarding cases (identity verification, sanctions screening)
Escalating unusual activity to internal experts
Operating in line with the written policies, procedures, and relevant guidelines
Collaborating with other teams to provide efficient support and striving to maintain customer satisfaction and desired outcomes through flawless execution
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Education Required:
- any graduation
- any stream
- any post graduation
- fresher’s
- experienced also
skills
Experience in Customer Support or a FinCrime position is highly regarded
Capable of handling multiple tasks and setting priorities in a fast-moving environment
Outstanding communication abilities, both written and verbal. Proficiency in English, both spoken and written.
Knowledge of fintech and identity verification concepts is an advantage
Able to work independently as well as collaboratively in a team-focused environment
At ease with rotational shifts, five days per week, 24/7/365
Perks
Competitive salary and benefits
Technology equipment provided for your role
30 days of paid time off
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SALARY :
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