Role :
Access Specialist
Location :
WORK FROM HOME
JOB DESCRIPTION:
The Access Specialist oversees system access across EMR platforms, billing systems, and payer portals in order to support onboarding, operational needs, and access maintenance activities.
This position handles access requests, keeps access documentation up to date, resolves access-related problems, and collaborates closely with operational teams to make sure colleagues have the proper system access required for their roles. By managing access accurately and promptly, the Access Specialist helps support access readiness, compliance requirements, and continued operational efficiency.
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What you will do
Any skills related to the role
the selected Should have excellent English & Telugu communication with a decent accent
●Provide and sustain access to EMR systems, billing applications, and payer portals.
Handle new user setups, account changes, password resets, and terminations.
Assign and verify role-based access permissions.
Keep access documentation, audit logs, and tracking records up to date.
Use ticketing systems to manage and monitor requests until they are completed.
Assist with onboarding and offboarding activities.
Resolve routine access issues and escalate them when needed.
Carry out access audits and reconciliation activities.
Support process improvement efforts, testing, and system implementations.
Collaborate with operational teams and Access Leads to ensure access is delivered on time.
Education Required:
- High School Diploma or equivalent required;
- any graduation
- any stream
- any post graduation
- fresher’s
- experienced also
skills
A high school diploma or its equivalent is required.
An associate’s or bachelor’s degree is preferred.
Prior experience in healthcare operations, medical billing, access administration, healthcare support, or similar areas is preferred.
Previous work with EMR systems, payer portals, or healthcare technology platforms is preferred.Core Skills
Knowledge, Skills, and Abilities
Well-developed organizational, communication, and problem-solving skills.
Keen attention to detail and solid time management abilities.
Capable of juggling multiple priorities in a fast-moving environment.
Skilled in the use of Microsoft Office applications.
Able to handle confidential information in an appropriate manner.
Able to pick up new systems and processes quickly.Work Schedule
A full-time role, Monday through Friday.
Backs U.S. Eastern Time business operations.
The standard schedule follows 8:00 AM – 5:00 PM Eastern Time.
Shift hours in India will be adjusted as necessary to account for U.S. Daylight Saving Time changes.
Flexibility may be needed to support onboarding activities, access requests, client implementations, and business-critical operational needs.
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