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Jr. System Engineer

About the Company
We are a Portland-based Software as a Service (SaaS) product company with a mission focused on enabling businesses to embrace the “work from anywhere” model. Our diverse and globally distributed team encompasses engineers, designers, testers, product experts, customer experience associates, and marketing professionals, all collaborating to create a better and more efficient way to work. Our products and services are designed to empower businesses to become more productive, flexible, and scalable. Together, we are committed to transforming the way the world works.
Job Description
The Junior System Engineer will be responsible for evaluating application performance to pinpoint potential areas of inefficiency. This includes identifying viable solutions and collaborating with software developers to implement necessary improvements and fixes.
The role includes installing software applications essential for employees to effectively carry out their designated tasks and responsibilities. Strict adherence to established protocols for software installation is required, ensuring consistency and security across all systems.
The successful candidate will proactively manage and monitor all installed systems and related infrastructure components, ensuring optimal performance and stability.
Furthermore, the Junior System Engineer will diagnose, troubleshoot, and thoroughly document technical issues as they arise, contributing to a comprehensive knowledge base for future reference and issue resolution.
A crucial aspect of the position involves developing and maintaining custom scripts designed to enhance overall system efficiency and drive automation initiatives within the organization.
The candidate will provide comprehensive support for both MAC and PC platforms, adhering to established protocols for software installations to maintain system integrity.
Provision of Helpdesk and Remote Desktop support to end-users will be a core responsibility, ensuring timely and effective resolution of technical issues.
| Company Name | Full Creative |
|---|---|
| Role | Jr. System Engineer |
| Location | Chennai, Tamil Nadu, India |
| Salary | |
| Job Type | Remote, Hybrid |
Responsibilities
- Evaluating application performance to pinpoint potential areas of inefficiency.
- Identifying viable solutions and collaborating with software developers to implement necessary improvements and fixes.
- Installing software applications essential for employees to effectively carry out their designated tasks and responsibilities, adhering to established protocols for software installation.
- Proactively managing and monitoring all installed systems and related infrastructure components, ensuring optimal performance and stability.
- Diagnosing, troubleshooting, and thoroughly documenting technical issues as they arise.
- Developing and maintaining custom scripts designed to enhance overall system efficiency and drive automation initiatives.
- Providing comprehensive support for both MAC and PC platforms, adhering to established protocols for software installations.
- Provision of Helpdesk and Remote Desktop support to end-users, ensuring timely and effective resolution of technical issues.
Qualifications
- Candidates must possess a strong foundational knowledge of computer hardware, operating systems, and networking principles.
- A demonstrable passion for continuous learning and a willingness to share insights on the latest technology trends are essential attributes.
- The ideal candidate will exhibit the capacity to learn quickly and adapt effectively within a dynamic, agile start-up environment.
- Excellent oral and written communication skills are mandatory for effective collaboration and clear documentation.
- Willingness to work during night shift hours is a requirement of the position.
- Applicants should possess relevant experience in the field, with a minimum of one (1) year and a maximum of three (3) years of experience preferred.
- A Bachelor’s degree in Engineering (BE), Technology (BTech), Computer Applications (BCA), Science (BSc), or any relevant Postgraduate (PG) degree is the minimum required qualification.
Skills
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Frequently Asked Questions
A dedicated, private workspace suitable for handling calls, availability for video calls, a reliable high-speed internet connection (minimum 100 MBPS download and upload) with wired (LAN) connection capability, and a power backup solution are required.
Applicants should possess relevant experience in the field, with a minimum of one (1) year and a maximum of three (3) years of experience preferred.
The job type is listed as Remote/Hybrid, so there might be some requirements for in-office presence. Further clarification can be obtained during the interview process.
A Bachelor’s degree in Engineering (BE), Technology (BTech), Computer Applications (BCA), Science (BSc), or any relevant Postgraduate (PG) degree is the minimum required qualification.
Other Information
Workspace Requirements:
A dedicated, private workspace that provides an appropriate and professional environment for handling calls is required.
Candidates must be readily available for video calls, as these are considered an integral part of maintaining human connection and fostering collaboration while working remotely.
A reliable, high-speed internet connection (minimum 100 MBPS download and upload) with the capability for a wired (LAN) connection is essential.
A power backup solution is necessary to mitigate potential disruptions due to frequent power outages.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.










