Cint is hiring for Tech Analyst | Apply Now

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Role :Tech Analyst

Location :As per business needs

Job Description

Cint is a research technology (ResTech) pioneer. In order to develop company strategies, publish research with confidence, precisely gauge the effect of digital advertising, and more, our clients utilize the Cint platform to post questions and receive responses from actual people. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.

We are nourishing the curiosity of the planet!

Responsibilities

  • Offer consumers of the Lucid Marketplace platform excellent customer service.
  • Examine and promptly address client concerns in a professional manner.
  • Produce and evaluate technical documentation
  • Recognize customer demands and convert them into actionable tickets.
  • Track how the proprietary sampling platform is being used.
  • Sort issues and bugs that have been submitted according to how serious they are.
  • Debugging API integrations
  • Help clients achieve their objectives by guiding them in implementing essential features.

Education Qualifications

  • A bachelor's degree in computer science, information technology, business administration, or a similar field is preferred.
  • One or more years of work experience is preferred; knowledge of SaaS support is advantageous.

Skills

  • SaaS support experience is a bonus, but one to two years of work experience is recommended.
  • prefers analytical approaches and takes pleasure in problem-solving
  • Excellent communicator and adaptable team member
  • thrives in a setting that is customer-focused.
  • able to pick up and remember new information with ease
  • incredibly meticulous and focused on the details in both analysis and communication
  • Work in a fast-paced setting and exhibit the capacity to efficiently manage several activities at once are prerequisites.

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