Deloitte is hiring for Analyst Learning Operations | Apply Now

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Role :Analyst Learning Operations

Location :Hyderabad, Telangana, India

Job Description

Are you a person who values providing excellent customer service and enjoys working with internal clients in other nations?

The Learning Operations team in the US India office is made up of people who help Deloitte Member Firms worldwide with end-to-end administrative and backend learning support.

You will be exposed to a range of business models and industries at Deloitte, which will benefit your professional and career development.

Responsibilities

  • Assist the US Talent Development Learning operations in organizing and executing training programs for the benefit of offshore clients. Serving as our clients' advisors and consultants is crucial.
  • In order to assist the offshore clients, help the US Talent Development Learning operations with relation to training delivery and planning. Serving as both a consultant and an advisor to our clients is crucial.
  • In order to support the offshore clients, offer assistance to the US Talent Development Learning operations in terms of training delivery and planning. Serving as our clients' consultants and advisors is crucial.
  • 1. Manage systems, assist with administrative duties and activities, and enter data
  • 2. Effectively communicate with team members and stakeholders
  • 4. Verify the tasks' quality before submitting them to the client.
  • Conduct quality assurance on the assignments prior to delivering them to the client.
  • 6. Time management: Making the most of working hours and setting appropriate priorities for tasks
  • 6. Time management: Making the most of working hours while correctly setting priorities for your tasks
  • 7. Input and Participation in Team/Firm Initiatives

Education Qualifications

  • Our collaborative team culture at Deloitte empowers employees to take initiative and look for chances for on-the-job training. Our learning operations specialists are dedicated to deliver Quality of Service and guarantee client satisfaction by quickly attending to their needs.
  • At Deloitte, we value collaboration and encourage team members to take the initiative to look for chances for on-the-job learning. By swiftly addressing clients' needs, our Learning Operations personnel are dedicated to delivering Quality of Service and guaranteeing their pleasure.
  • Requirements
  • Qualifications

Skills

  • • 0 to 5 years of experience in a backend operations or learning environment that is relevant
  • Excellent written and vocal communication abilities are required.
  • • Must be familiar with the fundamentals of Excel, be able to interpret data, and be able to utilize its capabilities, such as sorting, deleting duplicates, and filtering
  • • Possess a rudimentary understanding of Excel and be able to interpret data and utilize its functions, such as sorting, deleting duplicates, and filtering.
  • • Must be able to work well as a group
  • • Must be able to set priorities for tasks and time.
  • • It will be advantageous to have prior experience with virtual platforms such as Zoom, Saba Meeting/Centra, MS Teams, etc.
  • • Prior experience with virtual systems such as MS Teams, Saba Meeting/Centra, Zoom, etc., will be beneficial.
  • • Must be able to communicate effectively with internal clients and comprehend their needs.

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How to Apply

  1. Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
  2. Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
  3. Fill Out the Application: On the official website, fill out the application form with the provided information.
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  5. Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
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